Purpose
Provides support for all leave of absence cases. Effectively coordinates all leave cases to include general administration, comprehensive case management, and program compliance with all related employment and leave laws. Performs exemplary customer service and assistance to team members, leaders, and HR.
Key Responsibilities
- Effectively communicate the company's leave of absence policy, programs, and relevant laws to team members, HR, and management, in alignment and under the guidance of the Leave Manager
- Interpret and administer leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
- Administer all aspects of leave programs. Provide extensive case management and coordinate administrative aspects of the cases
- Collaborate with human resources leadership, payroll, and compensation teams to research and resolve employee leave issues
- Analyze leave claims or requests, determines employee eligibility, and independently approves and / or denies leave cases based on relevant medical information and policy
- Coordinate and organize all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed
- Document and track all leaves cases, as well as adjust time, pay, and employment status in the UKG WorkForce Ready system as needed
- Work closely with team members to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all team members on leave and coordinates all aspects of return to work for team members on leave
- Communicate any updates to management / HR on team member's leave of absence or return to work status as well as manages team member return to work or separation of employment
- Report and manage metrics and analytics for all leave cases. Present reports as requested
- Partners closely with HR on all leave cases
- Serve as backup and provide support to on-site human resources for operations team member leaves
- Manages STD / LTD programs in conjunction with the benefit team. Ensures that all disability claims are coordinated with FMLA or general medical cases
- Serve as the point of contact for the appeal process with the State of Oregon for Family Paid Leave appeals, or similar programs
- Assists in the creation and facilitation of leave administration training
- Other duties as assigned
- Model Company core values
Required Qualifications
2+ years of HR, Benefits, Leave Administration / Management or related experiencePreferred Qualifications
Experience in multiple state leave administrationBachelor's degree in Human Services, Human Resources, or related fieldPHR / SPHR CertificationCompletion of specialized certification or training on FMLA / leave administrationAbout Roseburg Forest Products
Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at www.roseburg.com
Benefits at Roseburg
Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include :
Bonus opportunities based on company and individual performance401(k) with up to 4% company match and 3% automatic company contributionVacation starting at 3 weeks and 11 paid holidays per yearCompany-sponsored medical, dental, and vision insuranceCompany-paid life, AD&D, and long-term disability insurance optionsMental health benefits for the entire family, including 8 free annual sessions per personWellness programs and incentives , including biometric screenings & wellness challengesPaid time away from work for illness or injury, as well as paid parental bonding timeHealth Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) optionsCompany matchfor charitable contributionsEducation assistance and professional development supportFinancial and retirement counselingAdditional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS