Family Team Conferencing Facilitator

Job Description

Job Description

LOCATION : Brooklyn, NY

REPORTS TO : FTC Supervisor

DEPARTMENT : PQI - Performance and Quality Improvement

SCHEDULE : Full Time / Onsite / Hybrid Schedule

AGENCY BACKGROUND :

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy / Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst helps more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.

PROGRAM BACKGROUND :

The Performance and Quality Improvement (PQI) Department is responsible for the agency's information, program and operational quality, compliance, program data tracking, reporting and quality / performance improvement process across MercyFirst. PQI ensures MercyFirst meets all regulatory and contractual program performance and facility requirements across the agency. Led by the Chief Quality Officer, PQI staff support programs the above areas along with conducting continuous quality improvement activities such as case record reviews, utilization reviews, stakeholder surveys, KPIs and outcome measures.

POSITION SUMMARY :

The FTC Facilitator is responsible for helping to identify issues that may threaten the safety of children at home, address the status of behaviors or conditions that present risk of abuse or maltreatment to the child, and to help family members create a plan that will address these risks while promoting the advancement of a permanency and / or stabilization plan for the child / family. The FTC Facilitator will utilize a strength-based perspective in guiding a processes that is solution focused, and maintain a neutral and / or objective perspective while guiding the problem-solving solutions raised by staff, children, and / or family members.

Reporting Relationship : FTC Supervisor

Qualifications :

• Bachelor’s in social services (e.g., social work, psychology, sociology, etc.) with 2 years casework and 1-year group work experience and / or 1-year supervisory experience.
• Knowledge of child welfare and understanding of systemic approaches for engaging families in team conferences and regulatory procedures and practices for child welfare facilitation preferred.
• Effective negotiation skills and the ability to develop effective working relationships with programs and clients.
• Flexibility, and good engagement and assessment skills, including strong oral, writing, and organizational skills.
• Experience working with multiple stakeholders and develop collaborative relationships.
• Detail-oriented and able to keep accurate, well-organized records; able to work independently but know when to seek assistance.
• Travel may be required to facilitate conferences at MercyFirst program sites for Foster Care, Residential, and Prenatal / Postpartum / Parenting (PPP) programs.
• Proficiency in Word, Excel, PowerPoint, and the ability to learn city state and federal data systems including NYS’ CONNECTIONS case management system, as well as MercyFirst’s internal case management systems as necessary.

Responsibilities :

BENEFITS / PERKS :

Salary Range :

$48,000 - $53,000 per year

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and / or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and / or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Company Description

We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.

We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and / or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and / or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Company Description

We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and / or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and / or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.