EXECUTIVE ADMIN ASSISTANT & MARKETING SPECIALIST

Description:

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Route 65 Management, LLC - Dunkin'/Baskin Robbins

Dunkin’ Executive Admin Assistant & Marketing Specialist

Work Location: On Site / Not Remote

Compensation and Benefits:

• Competitive Salary
• Paid Time Off
• Health, Dental Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

Overview:

The Executive Administrative Assistant & Marketing Specialist provides high-level support to company leadership by managing calendars, communications, travel and confidential records while ensuring smooth daily operations. This role also assists in planning and executing marketing initiatives, creating content, coordinating events, tracking analytics, and maintaining brand consistency. Additionally, the position supports project coordination, prepares reports and presentations, and serves as a key liaison between executives, internal teams, and external partners.

The Executive Administrative Assistant & Marketing Specialist will require a thorough understanding of business and marketing strategy and will become the Brand Ambassador for the Company’s franchise business.

Administrative Responsibilities (including but not limited to):

• Perform various administrative tasks directly supporting the Principals and TN Operations
• Responsible for tracking relevant data and the preparation and distribution of regularly scheduled reports and communication
• Handle sensitive information in a confidential manner
• Communicate effectively with employees, vendors, and guests via email and/or telephone
• Assist in maintaining market directory and contact lists
• Carry out clerical duties such as filing, typing, copying, binding, scanning, printing, laminating
• Answer and direct phone calls, maintain in-house phone system
• Receive, sort and distribute incoming mail; Prepare outgoing mail
• Ensure proper operation of office equipment and schedule maintenance as needed, order office supplies, assist in managing company technology
• Greet and assist visitors to the office
• Participating and assisting with preparation of company events and NSO's

Marketing Responsibilities (including but not limited to):

• Develop a yearly calendar of community events
• Maintain, communicate and coordinate calendar of events for all principals
• Develop monthly marketing strategy
• Create content, build network connections and maintain presence across multiple social media platforms
• Strategic planning, aligning the budget with marketing goals, regularly assessing spending to ensure it is within budget and achieving desired results.
• Prepare and communicate marketing strategy and objectives to above restaurant leaders, restaurant management and staff
• Partner with Above Restaurant Managers and Restaurant Managers to plan and execute sales building activities that will build relationships to increase customer count, check average and outside sales
• Establish and build relationships with Dunkin’ Brands representatives and company business associates
• Establish goodwill and build relationships within the community
• Identify and capitalize on strategic partners that complement the restaurant and company’s brand
• Plan and execute marketing events in coordination with restaurants
• Collect and analyze data to improve marketing programs
• Assists and/ or completes additional administrative tasks/support as assigned for the principals

Requirements:

Key Competencies & Requirements:

• Education in Business Administration, Marketing, or similar discipline
• 1+ years of professional experience in Marketing, Sales, or Advertising
• Knowledge of fast, casual restaurant concepts and New Store Openings is a plus
• Must possess an entrepreneurial spirit and be creative and innovative with marketing approaches
• Maintain a professional, neat and well-groomed appearance
• Proficient in Windows, Microsoft Office, PowerPoint, Adobe Creative Cloud a plus
• Knowledge of online technology and implementation of company websites and Social Media platforms
• Ability to assess business goals and market requirements
• Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team
• Ability to effectively communicate with all levels of an organization
• Detail oriented, self-motivated with a strong ability to multi-task in a fast-paced environment
• Ability to work creatively and independently
• Ability to maintain a high level of confidentiality and personal integrity

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Company Information

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

© 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.