Talent.com
Senior Technical Account Manager
Senior Technical Account ManagerMatik • Denton, TX, US
[error_messages.no_longer_accepting]
Senior Technical Account Manager

Senior Technical Account Manager

Matik • Denton, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Senior Technical Account Manager

About Matik : Matik is a platform that automates the creation of data-driven content, making it easy for anyone to tailor data and content to their specific audience. With Matik, teams can pull personalized metrics, text, charts, tables, and images directly into presentations and PDFsjust tell Matik who the content is for, and Matik will query the data and create the content. Founded in 2019 by Nikola Mijic and Zak Stein and headquartered in San Francisco, Matik is backed by Andreessen Horowitz, Menlo Ventures, Box Group, and Oceans Ventures.

Matik Mission : Transforming the way people work by automating the generation of repetitive data-driven documents

Matik Values : Our core values guide the way we interact with each other and are the foundation for how we execute on our mission and vision.

  • Customer First - we don't want to just build products that we like, but rather our customers find extremely valuable. This doesn't mean we compromise our other values or build whatever a customer wants. Lastly, the security of our customer's data is very important to us and we want to ensure our decision making keeps this in mind.
  • Trust and Transparency - at the core of every relationship is Trust. It is imperative that we gain and maintain the trust of our colleagues, customers, and investors by being honest, transparent, and ethical.
  • Quality - everything we do should personify quality. Whether it is building out new features or putting together a marketing campaign, we should all strive to hit a certain standard of quality that customers are expecting.
  • Compassion - we all come from different backgrounds and perspectives. As such, we should all actively strive to understand these perspectives without bias or judgment.

The Role : We are looking for a Senior Technical Account Manager who will work closely with our prospects and customers. In this role your primary focus will be to successfully onboard new customers and drive adoption across our existing customer base.

Responsibilities :

  • Own a set of accounts, providing implementation and building value for our customers
  • Work closely with our Product and Engineering teams to provide customer feedback on enhancements to prioritize
  • Drive product adoption across our account base by conducting monthly check-ins and quarterly business reviews with key stakeholders at your accounts
  • Collaborate with Relationship Managers to build expansion opportunities and prove value for renewals
  • Monitor usage data of how customers are using Matik and provide recommendations on best practices to drive new use cases
  • Qualifications :

  • 4+ years of analytical experience
  • 4+ years in a customer-facing role
  • Strong written and verbal communication skills
  • Collaborative and results-driven
  • Proven experience forging positive relationships with Sales teams
  • Collaborative experience within SaaS customer success or professional services
  • Experience with Salesforce.com platform, Mode, Looker, Tableau OR intermediate to advanced SQL skills
  • Estimated salary range, depending on experience : $120,000 - $155,000 + equity + benefits

    What Matik Offers :

  • The opportunity to evolve and grow a proven solution to a real problem
  • A fully remote working environment with flexible working hours
  • Great environment for collaboration and growth
  • Amazing benefits - 100% paid coverage (medical, dental, and vision) for employees
  • Stipends for home internet and wellness
  • Reimbursements for home office equipment and learning & development
  • Brand new Mac laptop
  • Unlimited PTO, plus every other Friday off during the Summer
  • Company-paid lunches every Friday : )
  • Equal Opportunity Statement

    Matik is committed to diversity in its workforce and is proud to be an equal opportunity employer. Matik considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Matik is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to careers@matik.io.

    [job_alerts.create_a_job]

    Technical Account Manager • Denton, TX, US

    [internal_linking.similar_jobs]
    Enterprise Account Executive - Expand - CA or TX

    Enterprise Account Executive - Expand - CA or TX

    Elastic • Little Elm, TX, United States
    [job_card.full_time]
    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people.The Elastic Search AI...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial Lines P&C Account Manager

    Commercial Lines P&C Account Manager

    Allen Insurance Group • Lake Dallas, TX, US
    [job_card.full_time]
    Independent Agent looking for Commercial Lines Account P&C Account manager.Must be licensed or willing to get licensed.Must have current P&C experience. Job will be remote after initial trai...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Tech Team Account Manager

    Tech Team Account Manager

    Liberty Software • Southlake, TX, US
    [job_card.full_time]
    Liberty Software is looking for a.Account Managers, Implementation Managers, and Customer Success Managers associated with their region to ensure hardware issues and concerns are addressed.Liberty ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager - Earn Up to $37 / hr

    Account Manager - Earn Up to $37 / hr

    TradeJobsWorkforce • 75326 Dallas, TX, US
    [job_card.full_time]
    As an Account Manager, you will be responsible for providing growth on current accounts, including : Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via pho...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior EPC Project Manager

    Senior EPC Project Manager

    Primoris Services Corporation • Denton, TX, US
    [job_card.full_time]
    This position is responsible for providing project management systems and technical direction to EPC projects teams for the purpose of delivering safe, cost-effective and quality execution of small...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    TradeJobsWorkForce • 75354 Dallas, TX, US
    [job_card.full_time]
    Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer ret...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Development Manager

    Account Development Manager

    TradeJobsWorkforce • 75354 Dallas, TX, US
    [job_card.full_time]
    Account Development Manager duties consist of : Identifies development potential in accounts by studying current business. interviewing key customer personnel and company personnel who have worke...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial Account Manager

    Commercial Account Manager

    Engineering Excellence • Farmers Branch, Texas, USA
    [job_card.full_time] +1
    Sales Manager or General Manager.Engineering Excellence-Service Experts Heating and Air DFW Branch.Stemmons Fey Suite 815 Farmers Branch TX 75234. With base salary plus commission our Commercial Sal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager

    Account Manager

    BrightView Landscapes • Southlake, TX, US
    [job_card.full_time]
    The Best Teams are Created and Maintained Here.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-clas...[show_more]
    [last_updated.last_updated_30]
    Direct Sales Account Manager

    Direct Sales Account Manager

    Mazak Corporation • Southlake, TX, United States
    [job_card.full_time]
    Mazak Corporation is looking for a Direct Sales Account Manager to join the sales team at our Technical Center located in Dallas, TX. Individuals will be responsible for selling machine tools and me...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Enterprise Account Executive - Bay Area or Texas

    Enterprise Account Executive - Bay Area or Texas

    Elastic • Little Elm, TX, United States
    [job_card.full_time]
    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people.The Elastic Search AI...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Manager, Demand Generation

    Senior Manager, Demand Generation

    Yooz • Coppell, TX, US
    [job_card.full_time]
    Yooz builds SaaS tools that help finance teams automate invoice processing.Our platform is used by 600,000+ users in over 50 countries. We're growing our team and looking for a strategic, execut...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Agent Growth Manager

    Agent Growth Manager

    CareGard Warranty Services, Inc. • Grapevine, TX, US
    [job_card.full_time]
    Join our team and be part of something truly transformational!.Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocations • Carrollton, Texas, United States
    [job_card.full_time]
    Customer Support Manager focused on NASA and Civil Government agencies.Key Responsibilities Expand and grow existing programs leveraging satellite imagery and geospatial solutions Establish and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Product Manager

    Senior Product Manager

    MariaDB • Denton, TX, US
    [job_card.full_time]
    MariaDB is making a big impact on the world.Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan, or ordering take...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    HomePro • Carrollton, TX, US
    [job_card.full_time]
    Join Our Team : Seeking a Dedicated Account Manager.In pursuit of maintaining our reputation as a leader in the home automation, media systems, and home entertainment industry throughout Texas, we&#...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Project Manager – Tax Systems

    Senior Project Manager – Tax Systems

    IDR, Inc. • Carrollton, TX, United States
    [job_card.full_time]
    IDR is seeking a Senior Project Manager – Tax Systems to join one of our top clients remotely.This role is with a professional services organization that specializes in tax software solutions and i...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Senior Resolution Manager

    Senior Resolution Manager

    Arthur J Gallagher & Co • Carrollton, TX, US
    [job_card.full_time]
    Gallagher Bassett Claims Adjuster.At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose.Every day, we...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]