Agency Director

Agency Director

The Agency Director (AD) is primarily responsible for leading the business strategy and the overall Agency's performance in the assigned market(s). Drives growth in premium through new and existing customers, in accordance with Company policies and systems.

The AD is a subject matter expert on all Company product distribution channels, including individual non-payroll, broker, independent agency / contractors, and worksite. They will develop and provide support to their team(s) on all Company offerings and overall execution of our business model.

In this role, the Agency Director will collaborate with Agency Leaders (AL) in assigned market(s) and provide support to Agency Coordinators (AC) and Independent Agents (IA). The AD will assist in the development and delivery of optional training and education initiatives for ACs and ICs and ensure the market(s) is operated at optimum production levels and the sourcing & appointment of ACs and IAs.

Executive Sales Direction

Create and establish the general direction of their assigned market(s). Assess and adapt plans and priorities to address service gaps and / or operational challenges.

Protect and promote the Combined brand in the Marketplace. Act as the liaison between the Company and customers.

Oversee the execution of all aspects of sales, training, and operational support for assigned market(s).

Sourcing & Recruiting

Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.

Make recommendations on accepting / rejecting candidates for appointment as Independent Agents.

Coach and develop high performing Managers according to Combined training programs, standards, and expectations.

Work with ALs to identify targeted, optional training needs.

Support ALs with the rollout of new product training, sales tools and / or distribution channels.

Analyze and manage performance of Agency Leaders in the assigned market(s).

Works with Compliance team to ensure that agency sales are done in a compliant manner and in accordance with state regulators.

The base salary for this role is $100,000. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package.

Qualifications :

• Articulate verbal, written, presentation
• Being able to pivot and adapt presentation to different audiences / levels
• Ability to build and develop high performing teams
• Conflict resolution
• Ability to determine the viability of potential business and the Company's ability / desire to support that business
• Establish credibility by leading by example, delivering accurate & timely information with the correct approach

About Us :

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Job Info :

Job Identification : 27241

Job Schedule : Full time

Regular or Temporary : Regular

Job Category : Distribution - Brokers and Agents

Business Unit : United States

Legal Employer : ACE American Insurance Company

Posting Date : 11 / 12 / 2025, 04 : 05 PM