Guest Experience Coordinator

Gorgeous, and going places

If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family and have a career you can be proud of!

Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve.

Our mission: To uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities, and sexual identities feel welcomed, represented, and gorgeous.

Why you'll love working here:

• You'll earn money right away with a predictable hourly wage, commissions & bonuses
• Flexible hours for work/life balance
• Benefits such as health, dental, and vision available
• Complimentary beauty services and product discounts
• Our team of professionals supports one another, shares clients, and has fun
• You'll develop your customer service and sales skills
• Career advancement opportunities
• You'll get ongoing paid training and education, including access to Blo's exclusive education platform
• We are busy with members, other regulars, and new customers
• We work with amazing brand partners such as UNITE, Color Wow, Olaplex, and Bare Minerals

Responsibilities:

• Create and maintain an exceptional customer service experience for our guests.
• Work with scheduling/booking software to manage appointments and check guests in/out smoothly and quickly.
• Support the team of hair stylists and makeup artists.
• Be professional and friendly and know how to diffuse any tense situations.
• Grow the business with recommendations and suggestions that lead to product sales, service upgrades, and membership sign-ups.
• Participate in regular training and skill-development opportunities.
• Work collaboratively and support your teammates.
• Participate in maintaining a clean, safe, and professional workspace.

Requirements:

• The ability to work Sunday through Saturday
• A passion for the beauty industry and for making people feel great
• Salon experience is an asset

Other titles for this role: receptionist, customer service coordinator, guest service coordinator, front desk coordinator, sales coordinator

Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. All employment and hiring decisions are made by the Franchisee. All inquiries about employment at an independently owned and operated Blo Blow Dry Bar location should be made directly to the Franchisee. Blo Blow Dry Bar Inc. is not the employer and does not directly or indirectly control hiring or employment practices.