Job Description
Job Description
Property Manager
This is not a passive management role. The Property Manager is expected to take ownership of outcomes in a fast-moving, high-accountability environment. The work is demanding, conditions are imperfect, and pressure is constant. Success requires decisiveness, resilience, and a willingness to lead through challenges. Those who succeed will earn trust, autonomy, and the respect that comes from delivering results when it matters most.
Are you driven by the desire to build wealth and make a meaningful impact? Do you thrive in fast-paced environments, always pushing yourself to grow and improve? Are you looking for an opportunity that challenges you, helps you develop as a leader, and rewards your ambition?
Role : Property Manager
Reports to : Senior Asset Manager
Job Type : Full Time, Onsite
Compensation : $80K - 95K, plus bonus incentives
Location : Denver, CO
Benefits : Health, Vision, Dental, Paid Holidays, PTO, 401K
SUMMARY
The Property Manager (PM) is the on‑site leader responsible for the day‑to‑day operations, financial performance, and resident experience of IRIS Apartments. This role is highly executed‑focused and accountable for driving occupancy, controlling delinquency, managing staff and vendors, and ensuring the property operates in a compliant, professional, and resident‑focused manner. The PM serves as the primary point of accountability between ownership / asset management and on‑site operations.
Success Metrics
- Physical Occupancy : 95%+ target
- Delinquency : trending downward and within ownership targets
- Average days vacant / turn time
- Leasing conversion ratios (leads → tours → leases)
- Resident satisfaction and complaint resolution timelines
Core ResponsibilitiesLeasing & Occupancy
Own leasing performance and daily leasing activityMonitor weekly leasing funnel metrics : leads, tours, applications, approvals, move‑ins, and noticesEnsure pricing, concessions, and marketing strategies are aligned with market conditions and ownership directionPrioritize leasing based on unit mix, demand, and readinessMaintain accurate availability, photos, floor plans, and listings across all marketing platformsDelinquency & Rent Collection
Own delinquency outcomes and reportingExecute consistent outreach cadences (calls, texts, emails, notices)Manage payment plans and rental assistance processesEscalate chronic delinquency issues appropriately and in compliance with local regulationsResident Relations
Serve as the escalation point for resident concerns and disputesEnsure timely and professional responses to resident inquiriesOversee renewals, lease compliance, and resident retention effortsPromote a positive community atmosphere and minimize resident turnoverMaintenance & Property Operations
Supervise maintenance technicians and ensure proper prioritization of work ordersMonitor emergency maintenance response and after‑hours coverageTrack unit turns, preventive maintenance, and seasonal maintenance needsEnsure regulatory and life‑safety inspections are completed and documented (fire extinguishers, backflows, etc.)Conduct regular site walks and identify physical needs or risksTeam Leadership
Lead, train, and manage on‑site staff (leasing and maintenance)Set daily and weekly priorities for the teamHold staff accountable to performance expectations and service standardsIdentify training needs and escalate staffing gaps or performance issuesVendor & Financial Oversight
Manage vendor relationships, contracts, and service schedulesReview and approve invoices; ensure vendors are paid timely and accuratelyMonitor recurring subscriptions and services to prevent lapsesWork closely with asset management on budget adherence and cost controlReporting & Communication
Provide weekly updates to ownership / asset management on :Occupancy and leasing performance
Delinquency statusOperational risks and action itemsMaintenance and CapEx needsMaintain accurate records in property management softwareQualifications
3+ years of multifamily property management experienceProven leasing and delinquency management performanceExperience leading on‑site teams and vendorsStrong organizational and communication skillsFamiliarity with property management software (AppFolio or similar)Knowledge of Fair Housing and local regulation.Expectations
High accountability and minimal hand-holdingComfort operating in fast-changing, imperfect conditionsWillingness to make hard calls in the interest of the assetResilience under pressure and consistency over timeReporting Structure
Reports directly to Senior Asset Management / OwnershipManages on‑site leasing and maintenance teamThis role is critical to stabilizing and improving property performance and requires strong operational discipline, leadership, and communication skills.
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