Summary
This position partners with teachers (infant through school-age) to strengthen daily practice, environmental quality, and compliance. The role blends on-the-floor coaching with structured observations using ITERS/ECERS/SACERS, alignment to NC Foundations, and rigorous safety checks of classrooms and playgrounds. The coach will mentor staff on DCDEE rules, supports inclusive practices for children with special needs, and leads corrective action and follow-up. The Classroom Support Coach must demonstrate exceptional communication and interpersonal skills, fostering positive relationships with teachers, staff, children, and families.MAJOR JOB FUNCTIONS
The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.
Conduct formative observations using ITERS-3, ECERS-3, and SACERS-U; provide written feedback, action plans, and side-by-side coaching cycles.
Align lesson planning and interactions to NC Foundations for Early Learning & Development (birth–5) goals and indicators; model strategies and materials that reflect Foundations’ domains.
Assist in curriculum planning, training and implementation.
Support teachers in inclusive practices, adaptations, and data collection for children with special needs.
Monitor classrooms and programs for continuous compliance with DCDEE rules, NC General Statutes Chapter 110 (e.g., §110-91), center policies and local requirements; prepare teams for assessments, licensing and sanitation visits, and audits.
Maintain documentation (checklists, incident/maintenance logs, coaching notes) and track completion of required training
Lead daily visual scans and weekly/monthly documented safety inspections of playgrounds and classrooms; escalate hazards immediately and track mitigation.
Verify surfacing depth/extent, equipment spacing/height, entanglement/entrapment hazards, protrusions, and proper maintenance per CPSC guidance; confirm fall zones and supervision plans.
Check indoor environments for secure furnishings, outlet protections, electrical and choking hazards, safe sleep set-ups, sanitation, safe storage of meds/hazardous items, emergency equipment, and clear egress—consistent with statute and DCDEE rules.
Coordinate and/or deliver required playground safety training content (hazards, supervision, maintenance, age/ability appropriateness).
Provide coaching specific to the needs of the individual age groups served; ensure alignment with ECE competencies and Foundations (health & safety, environmental design, development, DAP activities, guidance).
Mentor staff toward successful ERS performance (e.g., materials access, interactions, schedules, outdoor provisions).
Other duties as assigned
MINIMUM QUALIFICATIONS
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
EDUCATION AND FORMAL TRAINING:
Associate degree in Early Childhood Education or related field required
CPR and First Aid certifications required
Infant Toddler Safe Sleep (ITS-SIDS) certification required
BSAC Certification required
Playground Safety certification required
WORK EXPERIENCE:
10 years documented successful classroom experience (infant – school-age), including demonstrated support for children with special needs required
Experience conducting ERS observations or quality rating support preferred
Experience developing and implementing quality initiatives preferred
Experience delivering staff training (ERS, inclusive practices, BSAC modules, playground safety) preferred
Coaching certification or formal training in practice-based coaching or instructional leadership preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Knowledge of physical, intellectual, emotional, and social characteristics of children ages birth to 12 years old
Knowledge of North Carolina Child Care Regulations
Advanced fluency with ITERS-3, ECERS-3, SACERS-U and coaching to these tools
Ability to provide constructive feedback in a supportive, non-judgmental manner.
Strong verbal and written communication to document observations and coach effectively.
Active listening skills to understand teacher and family perspectives.
Ability to resolve conflicts professionally and maintain a collaborative work environment.
Cultural competence and sensitivity when working with diverse children, families, and staff.
Capacity to motivate and inspire teachers toward continuous improvement.
PHYSICAL REQUIREMENTS:
Occasional lifting of children and various objects up to 25 pounds
Constant or sustained walking, running, crouching, stooping, kneeling, and/or crawling as needed in both indoor and outdoor environments for active supervision and engagement with children on their level, sometimes on uneven surfaces
Ability to stand for 30 minutes
Ability to communicate clearly, effectively, and age appropriately.
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Early Childhood Classroom Support Coach Child care services Full Time Days • COMPANY Headquarters