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Restoration Manager/Project Manager
Restoration Manager/Project ManagerServpro • La Puente, CA, US
Restoration Manager / Project Manager

Restoration Manager / Project Manager

Servpro • La Puente, CA, US
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  • [job_card.full_time]
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Restoration Manager

SERVPRO of La Puente / City of Industry West is hiring a Restoration Manager! To learn more and apply, email your resume and / or a brief description of work history to office@servprolapuente.com.

Benefits :

  • Competitive compensation
  • Superior benefits
  • Paid training
  • Career progression

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities :

  • Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
  • Negotiate with customers and / or clients for approval of restoration activities
  • Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain all communications with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including labor, equipment, vehicles, and other assets
  • Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
  • Actively engage in recruiting, hiring, and training restoration teammates
  • You will handle each job from start to finish, including the scheduling of the crews, Xactimate, and SERVPRO software

    • Position Requirements :

  • High school diploma / GED; Associate degree or Bachelor's degree preferred
  • Valid driver's license, CLEAN driving record
  • At least 2 years of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred

    • Skills / Physical Demands / Competencies :

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents

    • Each SERVPRO Franchise is Independently Owned and Operated.

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    Restoration Manager • La Puente, CA, US

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