Clinical Business Systems Analyst (Boston)

General Summary :

The Clinical Business System Analyst is responsible for business process analysis and the development / maintenance of internal databases, ad-hoc queries and reports in support of Business Intelligence & Operations (BIO). Working collaboratively within Global Clinical Operations (GCO) and with Global Information Services (GIS), key responsibilities are in support of evidence-based planning across the development portfolio.

Key Duties and Responsibilities :

• Work with the leadership team and other functional groups to understand business processes and the associated systems / data sources in order to deliver optimal technology solutions for various departmental needs.
• Support the leadership team and business owners by providing them with ad-hoc data pulls and automated technology solutions (user-friendly business intelligence reporting and analysis tools) that deliver the most appropriate and pertinent data to stakeholders in a format that allows them to be more efficient, accurate and timely with decision-making that influences strategic planning and clinical study management.
• Support with training for operational groups, functions and stakeholders in better understanding the impact of data quality and data integrity to their processes.
• Support leadership and stakeholders in Global Clinical Operations (GCO) and other departments to improve data quality and data integrity through the creation of diagnostic reports and business processes in support of establishing a data rich and metrics robust environment.
• Work with BIO, GCO and GIS on database and user interface design, in order to establish optimal systems and environments that support data assimilation, aggregation, processing and warehousing.

Knowledge and Skills :

• Familiarity with working with data using business intelligence and / or reporting tools
• Strong organizational skills with ability to manage multiple project initiatives simultaneously
• Ability to work as a part of a team and independently, developing plans and executing on them - not requiring detailed guidance from management
• Required proficiency in : Microsoft Office, Microsoft Access, SQL, data centric environments and Microsoft Excel (pivot tables, graphical representations of data)

Education and Experience :

• Bachelor's Degree
• Typically requires 1-2 years of experience or the equivalent combination of education and experience