Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Golden, CO, US
Associate Team Leader

Associate Team Leader

H&R Block • Golden, CO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work for Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #26592

    [job_alerts.create_a_job]

    Associate Team Leader • Golden, CO, US

    [internal_linking.related_jobs]
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc. • Evergreen, CO, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Manager

    Associate Manager

    Guardian Storage Development I • Boulder, CO, US
    [job_card.full_time]
    Associate Flex Manager - Boulder, Superior, Longmont, Frederick.For over 30 years, Guardian Storage has been a locally owned leader in the self-storage industry, known for our exceptional customer ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Freelance Focus Group Members (Hiring Immediately)

    Freelance Focus Group Members (Hiring Immediately)

    Maxion Research • Golden, Colorado, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    BA Team Leader

    BA Team Leader

    H&R Block • Evergreen, CO, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Behavior Technician - Great Opportunity

    Behavior Technician - Great Opportunity

    Zen Educate • Idledale, CO, United States
    [job_card.full_time]
    Limited Positions - Now hiring for the 2025–2026 school year.We are hiring full-time Behavior Technicians (TAs) for the 2025–2026 school year to support K–12 students with special needs.If you have...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Bailey, CO, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Behavioral Health Tech in Golden, CO

    Travel Behavioral Health Tech in Golden, CO

    AlliedTravelCareers • Golden, CO, US
    [job_card.full_time]
    AlliedTravelCareers is working with Aequor to find a qualified Behavioral Health Tech in Golden, Colorado, 80401!.Registered Behavioral Tech (RBT). With Aequor, you can enjoy the freedom to advance ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Life Enrichment Associate II $20.75 - $22.88 / hour Sunday-Thursday

    Life Enrichment Associate II $20.75 - $22.88 / hour Sunday-Thursday

    Christian Living Communities • Indian Hills, CO, US
    [job_card.full_time]
    Assists in the planning and implementation of meaningful activities, appropriate to the individual needs and interests of the participants. Helps to provide programs as well as one to one activities...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Boulder, Colorado, United States
    [job_card.full_time]
    A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
    [last_updated.last_updated_30] • [promoted]
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Pine, Colorado, US
    [job_card.full_time] +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Insomnia Cookies • Boulder, CO, United States
    [job_card.part_time]
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Bailey, Colorado, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN-Case Manager (m / w / d)

    RN-Case Manager (m / w / d)

    Wilson Medical Center • Bailey, CO, United States
    [job_card.full_time]
    RN-Case Management at Wilson Medical Center summary : .The RN-Case Manager is a vital member of the interdisciplinary healthcare team, responsible for coordinating patient care and facilitating the d...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Therapy - PT

    Therapy - PT

    PAM Health Rehabilitation Hospital of Golden • Golden, CO, United States
    [job_card.full_time]
    Pam Health Rehabilitation Hospital of Golden.GetMed Staffing is searching for a strong Physical Therapist to assist our traveler-friendly client. A minimum of 1-2 years of experience is required.Tra...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Bailey, CO, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dealer - Table Games (Full-Time)

    Dealer - Table Games (Full-Time)

    Bally's Corporation • Black Hawk, CO, United States
    [job_card.full_time]
    Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse race...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Table Games Supervisor II

    Table Games Supervisor II

    Bally's Corporation • Black Hawk, CO, United States
    [job_card.full_time]
    Bally's Corporation (NYSE : BALY) is a global casino-entertainment company with a growing omni-channel presence.Bally's owns and operates 19 casinos across 11 states, along with a golf course in New...[show_more]
    [last_updated.last_updated_30] • [promoted]
    NP Home Visits - Denver, Aurora, Golden, Wheat Ridge, Commerce, CO

    NP Home Visits - Denver, Aurora, Golden, Wheat Ridge, Commerce, CO

    UnitedHealth Group • Golden, CO, United States
    [job_card.full_time]
    Sign-on Bonus for External Candidates.Home Base Medical Care, part of the Optum family of businesses, is seeking a Nurse Practitioner to join our team in Denver County, CO.Optum is a clinician-led ...[show_more]
    [last_updated.last_updated_30] • [promoted]