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Budtender (Vital Cannabis)
Budtender (Vital Cannabis)Snaxland • Colorado Springs, CO, US
Budtender (Vital Cannabis)

Budtender (Vital Cannabis)

Snaxland • Colorado Springs, CO, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

BUDTENDER

The customer experience at Vital Cannabis all starts and ends with the Budtender.  As a Budtender you are on the front lines of creating an exceptional customer experience through product education and recommendations, a pleasant and friendly demeaner and focus on the customer needs. The budtender is responsible for promoting a work environment that is positive, fun, productive and rewarding for both the team and customers.

Roles and Responsibilities

Customer Service

  • Quickly greet and assist all customers in a courteous and friendly manner.
  • Demonstrates a positive attitude toward all customers. Always practice exceptional customer service. If needed, seek help from Lead Budtender or Managers.
  • Assist customers with requests in-store and on the phone as necessary.
  • Treat all customers and co-workers with dignity and respect.
  • Verify customer identification / paperwork to ensure every customer is legally able to shop.
  • Be well versed in products, in-store selections, promotions and specials to assist in up-selling opportunities.
  • Assist in maintenance of the sales floor and back-of-house so the store is clean, tidy, organized & well-stocked.

Cash Handling, Transactions and Point of Sales Systems

  • Accurately manage and maintain a cash drawer ensuring all transactions are accurately accounted for.
  • Ensure that bills are verified utilizing tools provided to ensure fake tender is not accepted.
  • Able to accurately create / update customer profiles and complete purchases within the Point of Sales system.
  • Able to pull and print materials to correctly sticker and label product for the sales floor.

    • Work Experience :

  • Previous work experience in cannabis, or related service industry, or work environment including face-to-face customer service or cash handling is preferred but not required.
  • Good oral and written communication skills.
  • Bilingual in English / Spanish preferred but not required.
  • Knowledge of basic computer software and some comfort in Point-of-Sale software.

    • What You Should Bring :

  • Current MED badge required
  • Valid ID, 21 and over only.
  • High school diploma or equivalent preferred.
  • Fun attitude and work ethic.
  • Strong attention to detail and a team-player attitude is a must.
  • Sense of responsibility to abide by all company policies and procedures as well as compliance with all local, state and federal regulations
  • An eye for style, maintaining a neat and well-groomed appearance, as well as good personal hygiene. Ensure that all clothing follows the company dress code.
  • The ability to creatively cultivate long-term customer relationships.

    • Working Conditions

  • Ability to stand for extended periods of time and lift up to 50lbs multiple times per day.
  • Schedule will vary depending on the needs of the business and can include nights, Weekends, and Holidays.
  • Ability to perform the following physical tasks : sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes. Must be able to sit, stand, reach, and lift for long periods of time.
  • We will reach out to selected candidates to schedule an interview based on individual store needs. Please do not call the store or other locations to inquire about your resume submission.

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