Talent.com
Inside Sales and Group Coordinator at the AC Hotel Raleigh Downtown
Inside Sales and Group Coordinator at the AC Hotel Raleigh DowntownSummit Hospitality Incorporated • Raleigh, NC, US
Inside Sales and Group Coordinator at the AC Hotel Raleigh Downtown

Inside Sales and Group Coordinator at the AC Hotel Raleigh Downtown

Summit Hospitality Incorporated • Raleigh, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

SUMMIT HOSPITALITY GROUP : INSIDE SALES & GROUP COORDINATOR

SUMMARY : The Inside Sales & Group Coordinator for the AC Hotel Raleigh Downtown is responsible for the inside group sales effort and assisting the sales and operations teams to ensure that all pre-event, event and post-event phases of group events are executed and communicated appropriately. Capture, qualify and close all new and past group leads driven through property, brand or 3rd party that drive top line revenues, market share and profitability to the portfolio of hotels within the market. In property liaison that is the primary contact for the event planner. Advocate and participate in the seamless communication between sales and operations to ensure the success of the sales efforts and customer satisfaction.

SCOPE OF THE ROLE :

  • The expectation of this position requires a minimum 40-hour work week which includes weekends / evenings (Saturday and / or Sunday).
  • Tactical and timely execution of hotel and market sales initiatives through group strategies
  • Responsible for pre-event, event, and post-event planning, communicating, and executing
  • Leverage our business and community relationships and drive group revenues into our portfolio of hotels
  • Reactive sales efforts to maximize business opportunities and revenue
  • Provide a comprehensive business partnership with our customers to drive loyalty, increase market share, and focus on customer experience
  • Performance accountability though goal and activity achievement

JOB RESPONSIBILITIES AND DUTIES :

  • Monitor, qualify and respond urgently to all group business inquiries
  • Re-solicit all past groups for re-booking opportunities
  • Effectively manage the turnover process for all group bookings to the properties
  • Conduct site tours for wedding groups, blitzes, customer events and participate in trade shows
  • Responsible for attending all BEO meetings to include F&B Manager & Chef. Responsible for leading Resume meetings to include AGM, GSM, and any Front Desk Supervisors.
  • Responsible for entering in rooming list or client requested reservations
  • Responsible for ensuring that a method of payment is collected, entered into the PMS system, and authorized prior to the event
  • Responsible for posting & verifying all charges on group billing prior to sending to the customer
  • Responsible for distributing all banquet event orders by the direction of the Catering Sales Manager
  • Responsible for communicating any changes, additions, cancellations to the sales, revenue management and operations teams
  • Accurate tracking and account data entry into Customer Relationship Management system (CRM / Delphi)
  • Be knowledgeable about brand sales initiative, strategies, trainings, and systems
  • Participate in community events, associations, and organizations to promote our company’s community presents
  • Participate in assigned corporate and brand sales training
  • Complete an annual self-performance appraisals
  • Communicate professionally, clearly, and concisely in all written and verbal communication

    • Requirements :

  • Previous hotel experience; preferred Marriott
  • Possesses excellent guest service skills
  • Highly organized and efficient; requires minimal oversight
  • Excellent written and verbal communication skills
  • Track record of effective communication skills amongst team members and different departments
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Strong work ethic; must lead by example
  • Ability to prepare, audit and understand hotel banquet event orders, group actual reports and agreements
  • F&B experience is a plus
  • CRM system experience (i.e. : Hotel Sales Pro, Delphi) is a plus
  • College degree or equivalent in Hospitality Management preferred
  • Strong interest in further hospitality career development

    • REPORTS TO :

  • Director of Sales

    • WORK ENVIRONMENT :

  • Flexible work schedule
  • Ability to lift 50 lbs.
  • Walking, sitting, standing, and bending / reaching for extended periods of time
    • [job_alerts.create_a_job]

    Inside Sales Coordinator • Raleigh, NC, US

    [internal_linking.similar_jobs]
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Butner, NC, United States
    [job_card.full_time] +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inside Sales Representative (Remote)

    Inside Sales Representative (Remote)

    Scale AI • West Raleigh, North Carolina, United States
    [filters.remote]
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Associate (T)

    Inside Sales Associate (T)

    Publishing Concepts • Cary, NC, US
    [job_card.full_time]
    Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for,.PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to me...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Representative

    Inside Sales Representative

    Parksite • Garner, NC, US
    [job_card.full_time]
    The Inside Sales Representative is responsible for driving volume and profit growth using a balanced approach of new business and account management for existing clients within the territory.The In...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Lillington, North Carolina, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Commercial Lines Account Manager | Small to Mid Accounts

    Commercial Lines Account Manager | Small to Mid Accounts

    APR • Wake Forest, NC, US
    [job_card.full_time]
    Unlike in-house recruiters who work for a specific company, independent recruiters operate on behalf of multiple clients and often have access to a broader range of opportunities in the insurance s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operating Partner

    Operating Partner

    WHATABURGER RESTAURANTS • Wake Forest, NC, US
    [job_card.full_time] +1
    Whataburger high standards are met by keeping the restaurants in your market area clean, safe and ready for business.You’ll be responsible for bringing the most out of the Managers, Team Lead...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Inside Sales Manager

    Inside Sales Manager

    VirtualVocations • Raleigh, North Carolina, United States
    [job_card.full_time]
    A company is looking for an Inside Sales Manager, USA.Key Responsibilities Generate and follow up on new sales leads to build a robust and qualified sales pipeline Manage the entire pipeline pro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inside Sales Associate

    Inside Sales Associate

    Mid-Atlantic Roofing Supply • Raleigh, NC, US
    [job_card.full_time]
    The Inside Sales Associate is responsible for handling inbound and outbound customer requests, identifying new opportunities, and providing clerical support and maintenance of internal systems.The ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    UPS Inside Sales Representative

    UPS Inside Sales Representative

    National Power, LLC • Raleigh, NC, US
    [job_card.full_time]
    National Power is actively seeking an Inside Sales Representative for our Electrical Power Quality division primarily UPS. Reporting to the Vice President of Power Systems, you will be a vital membe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounting and Human Resources Coordinator

    Accounting and Human Resources Coordinator

    Point Blank Enterprises Inc • Lillington, NC, US
    [job_card.permanent]
    Accounting & Human Resources Coordinator.Lillington, North Carolina, Gould & Goodrich.The Accounting and Human Resources Coordinator supports both financial and people operations within our...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Occupational Therapist (OT) - $1,944 to $2,064 per week in Lillington, NC

    Travel Occupational Therapist (OT) - $1,944 to $2,064 per week in Lillington, NC

    AlliedTravelCareers • LILLINGTON, NC, US
    [job_card.full_time]
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Occupational Therapist (OT) in LILLINGTON, North Carolina, 27546!. Job Description & Requirements.Occupational Thera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inside Sales Representative

    Inside Sales Representative

    Nature First Holdings, LLC • Wake Forest, NC, US
    [job_card.full_time]
    About Nature First Landscaping.Welcome to Nature First Landscaping—a place where green thumbs, big ideas, and genuine smiles come together to create outdoor spaces our clients (and Mother Nat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Licensed Hair Stylist - Wake Forest Crossing

    Licensed Hair Stylist - Wake Forest Crossing

    Great Clips • WAKE FOREST, North Carolina, United States
    [job_card.full_time] +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Are...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inside Sales Representative

    Inside Sales Representative

    Boon Edam • Raleigh, NC, US
    [job_card.full_time]
    Are you looking for a challenging career in a technology-driven industry? Boon Edam may be the entry to your future!.Boon Edam is a global market leader in entry solutions with offices across the w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Kitchen Utility Associate

    Kitchen Utility Associate

    Cogir Management, USA Inc • Wake Forest, NC, US
    [job_card.full_time]
    Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to g...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Customer Service and Sales Rep - Wake Forest, NC

    Branch Customer Service and Sales Rep - Wake Forest, NC

    The Auto Club Group • Wake Forest, NC, United States
    [job_card.full_time]
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Inside Sales Representative - Export Parts Sales

    Inside Sales Representative - Export Parts Sales

    Morris & Associates • Garner, NC, US
    [job_card.full_time]
    Inside Sales Representative Export Parts Sales.Company : Morris and Associates.Salary : Competitive Salary + Benefits.Morris & Associates is an employee-owned US-based, global provider of custom ...[show_more]
    [last_updated.last_updated_30] • [promoted]