Talent.com
Branch Customer Service Representative - Greenville NC
Branch Customer Service Representative - Greenville NCThe Auto Club Group • Greenville, NC, United States
Branch Customer Service Representative - Greenville NC

Branch Customer Service Representative - Greenville NC

The Auto Club Group • Greenville, NC, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description :

Why Choose a Career with the AAA The Auto Club Group (ACG)

  • Established brand that has been around for over 100 years. Our members know and trust us!
  • Branch Offices house travel, membership, insurance sales and support employees
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path :

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :

  • Other Branch positions - Field Insurance Sales Agent, Travel Agent or
  • Other Departments such as :
  • Call Centers (ERS, Sales and Service, etc.)
  • Automotive Services
  • Claims
  • Underwriting and more
  • A DAY IN THE LIFE of a Branch Customer Service Representative

    The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

  • Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
  • Generate leads, update members on travel and insurance specials, and provide travel information
  • Respond to customer inquiries and refer to senior staff or agent when appropriate
  • Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance / depository transfers and balancing cash drawer
  • Receive and resolve member / customer complaints and seek assistance from management in complaint resolution when appropriate
  • Provide administrative support to the travel and / or insurance sales staff during peak periods
  • Conduct outbound promotional calls for insurance and / or travel products
  • Other duties as assigned
  • HOW WE REWARD OUR EMPLOYEES

    Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.

    ACG offers excellent and comprehensive benefits packages :

  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more
  • WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications :

    Education :

  • High School Diploma or equivalent
  • Work Experience :

  • Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Microsoft Office applications
  • Taking personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
  • Successful candidates will possess :

  • Passion and enthusiasm for working with people
  • Basic mathematical calculations to accurately perform monetary transactions
  • Communicate effectively (verbal and written) with others in a work environment
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work under pressure in a high volume, fast paced customer service environment
  • Work irregular hours including holidays and weekends (may include community events)
  • Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    #Li-Kh1

    t.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit www.aaa.com

    Important Note :

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    [job_alerts.create_a_job]

    Customer Service Representative • Greenville, NC, United States

    [internal_linking.similar_jobs]
    Sales Representative I, Interventional Therapies Greenville, NC

    Sales Representative I, Interventional Therapies Greenville, NC

    Medtronic • Greenville, North Carolina, USA
    [job_card.full_time]
    We anticipate the application window for this opening will close on - 17 Dec 2025.At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare acces...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Greenville, NC, USA
    [job_card.full_time]
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CVS Health Careers in Greenville, NC

    CVS Health Careers in Greenville, NC

    CVS • Greenville, NC, USA
    [job_card.full_time]
    CVS is hiring for retail, pharmacy, customer service, and management positions.Competitive wages with comprehensive benefits and employee discounts. Flexible scheduling with opportunities for career...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Representative - Greenville, NC

    Sales Representative - Greenville, NC

    D.R. Horton • Greenville, NC, US
    [job_card.full_time]
    Sales Representative - Greenville, NC.It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets.The Company also provi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Chris Godley - State Farm Agent • Greenville, NC, US
    [job_card.full_time]
    As a Customer Service Representative - State Farm Agent Team Member with Chris Godley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Amazon • Greenville, NC, USA
    [job_card.full_time]
    Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    NEW JOB OPENING COLLECTIONS REPRESENTATIVE IN WINTERVILLE, NC, USA!

    NEW JOB OPENING COLLECTIONS REPRESENTATIVE IN WINTERVILLE, NC, USA!

    Rose International • Winterville, NC, United States
    [job_card.full_time]
    Our client is seeking a Call Center-Collections Representative to collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.Ma...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager In TrainingCustomer Service Representative

    Manager In TrainingCustomer Service Representative

    Carolina Title Loans • Greenville, North Carolina, USA
    [job_card.full_time]
    Start your career in the consumer finance industry with an industry leader.We give you the skills and experience needed to begin a solid professional career in the Title Payday and Signature Loan i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    David's Bridal • Greenville, NC, US
    [job_card.part_time]
    Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Greenville, North Carolina
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative II

    Customer Service Representative II

    Genuine Parts Company • Greenville, North Carolina, USA
    [job_card.full_time]
    Under general supervision the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidanc...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Uptime Solutions Sales Representative - Greenville NC

    Uptime Solutions Sales Representative - Greenville NC

    Hills Machinery - RJV Equipment • Greenville, NC, US
    [job_card.full_time]
    Uptime Solutions Sales Representative.Hills Machinery Uptime Solutions Sales Representative : Reporting to the Uptime Solutions Marketing Manager, this position is responsible for the sales of T3 Fl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IHRIE SUPPLY COMPANY - Out Side Sales - Greenville, NC

    IHRIE SUPPLY COMPANY - Out Side Sales - Greenville, NC

    R.F. Fager Company • Greenville, NC, US
    [job_card.full_time]
    The territory manager will grow sales and increase company profits by cultivating current customers and recruiting new customers. The territory manager will increase profitability by promoting produ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Manager (Greenville SC Branch)

    Branch Manager (Greenville SC Branch)

    Regions Bank • Greenville, North Carolina, USA
    [job_card.full_time]
    Thank you for your interest in a career at Regions.At Regions we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Hobgood, North Carolina
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Five Below Careers in Greenville, NC

    Five Below Careers in Greenville, NC

    Five below • Greenville, NC, USA
    [job_card.full_time]
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Greenville, North Carolina
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    GFL Environmental • Greenville, North Carolina, USA
    [job_card.full_time]
    The Cusomer Service Representative will assist in selling and promoting GFLs solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming custome...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]