Customer Support SpecialistDawson • Columbus, OH, US
Customer Support Specialist
Dawson • Columbus, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description
Job Description
Customer Support Specialist
Outdoor Power Equipment
$18.00-$20.00 per hour
Monday-Friday, 8:30am-5:00pm
Galloway, Ohio (onsite)
Temp to Hire
Why You’ll Love This Job:
- After being hired on, the following benefits are offered:
- Strong benefits
- Multiple medical plans including HSA availability with company contributions
- Company paid disability and life insurance coverage
- Generous 401k matching
- Competitive pay
- Casual atmosphere/dog-friendly environment
What You’ll Do:
- Handle a minimum of 35 inbound calls and cases daily, with the expectation to take on additional calls or cases as needed, delivering solutions in a clear, courteous, and timely manner
- Provide expert guidance to customers on product issues, usage, or warranty questions
- De-escalate and resolve concerns with empathy, patience, and professionalism
- Stay up to date on product knowledge, with a strong understanding of common troubleshooting techniques for outdoor equipment and small engines
- Accurately document customer interactions in our CRM system to maintain thorough records
- Partner with teammates and cross-functional departments to share insights and improve customer support processes
What We’re Looking For:
- Excellent communication skills; both listening and speaking with a natural ability to reassure and guide
- Strong problem-solving abilities and attention to detail
- Calm, solution-oriented approach to customer concerns and escalations
- Proficiency with computer systems and software applications
- A strong sense of accountability and teamwork
- Ability to function well in a high-paced and at times stressful environment
- High school diploma or equivalent
- Netsuite experience is a plus
- Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
#INDCSR
#ZR
[job_alerts.create_a_job]
Customer Support Specialist • Columbus, OH, US
[internal_linking.similar_jobs]
Job Description:Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business.Provides network and ...[show_more]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more]
Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!.The Dispute Support Specialist is responsible for providing general support to the Loan ...[show_more]
Customer Service Specialist I - Customer Service Center.X Facebook LinkedIn Email Copy.This position is 100% remote within the Bank's footprint.FL, IN, KY, MD, MI, OH, PA, TN, VI, WV.Employee will ...[show_more]
Women who choose to become gestational carriers provide an extraordinary gift to help build a family.Many individuals and couples are unable to carry a pregnancy on their own for medical or persona...[show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[show_more]
The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter.This position will oversee a...[show_more]
About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services.With a commitment to exceptional client satisfactio...[show_more]
Wieland - Creating Value for Generations!.Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution.We provide a large product and service portfolio includin...[show_more]
As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion.Your mission is to provide clear communication, mana...[show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more]
Work From Home: Support a Leading Cruise Line Through the Arise® Platform.Interested in earning extra income from home? The Arise® Platform connects you with remote customer service opportunities f...[show_more]
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services.Our mission is to provide a seamless, personalized...[show_more]
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more]
End User Support Specialist II
V R Della Infotech Inc • Westerville, OH, United States
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Remote Customer Service - Benefits Specialist (50k-90k per year)
Professional Careers • Circleville, Ohio
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Survey Taker: Earn up to $25 per survey (Remote)
Earn Haus • Circleville, OH, US
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Work From Home Customer Support Agent – Flexible Schedule
Turbotax USA • Circleville, Ohio
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Dispute Correspondence Support Specialist
Carrington • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted]
Customer Service Specialist I - Customer Service Center - Pittsburgh, PA
WesBanco Bank Inc. • Columbus, Ohio, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Become a Surrogate – Competitive Compensation & Support
Gift of Life Surrogacy • South Bloomfield, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands
OCPA • Williamsport, Ohio, us
[filters.remote]
[job_card.part_time] +1
[last_updated.last_updated_30] • [promoted]
Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required
Apex Focus Group LLC • Lewis Center, Ohio, United States
[filters.remote]
[job_card.part_time]
[last_updated.last_updated_variable_days] • [promoted]
Installer Service Specialist
O'Reilly Auto Parts • Circleville, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Tier 1 Technical Support Specialist
Kloud9 IT • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Customer Service Specialist
Wieland Group • Delaware, Ohio, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Virtual Travel Support Specialist
Destinytravel • Columbus, Ohio, United States
[filters.remote]
[job_card.part_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Work from Home - Online Product Support (Entry Level)
GLOCPA • Delaware, Ohio
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Representative - Work from Home - TurboTax
TurboTax • Circleville, Ohio
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Bilingual Customer Support - Cruise Line Client
Arise Virtual Solutions • Columbus, OH, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Resolution Specialist Lead
Gifthealth • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted]
Remote Data Entry - Product Support - $45 per hour
GL Inc. • Ohio
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]