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Citrix Architect
Citrix ArchitectLumen Solutions Group, Inc. • Columbia, SC, United States
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Citrix Architect

Citrix Architect

Lumen Solutions Group, Inc. • Columbia, SC, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Title : Information Systems Architect - Advanced (Citrix Architect)

Location : 100% Remote (EST hours required)

Duration : 12 months (with possible extension)

Citizenship : US Citizens only

About the Role

The State of South Carolina is seeking an experienced Citrix Architect to support a new initiative involving Controlled Unclassified Information (CUI) . This position will focus on architecting, maintaining, and supporting a secure Citrix VDI environment while ensuring compliance with industry standards.

This is a mid-to-senior level position requiring deep expertise in Citrix XenServer, XenDesktop, VMware, and Microsoft infrastructure . The resource will provide Tier 1-4 support, lead design / architecture efforts, and serve as a Subject Matter Expert (SME) for the Citrix environment.

Why This Position is Open

This role is being filled due to resource constraints and the need to establish a fully supported Citrix VDI service aligned with security and usability goals under proper change management processes.

Scope of Work

The Citrix Architect will :

  • Design and develop a CUI VDI environment .
  • Provide technical engineering support and guidance to system administrators.
  • Deliver one-on-one training and knowledge transfer to the team.
  • Ensure systems meet security compliance and performance standards .

Daily Responsibilities

  • Provide Level-2 and Level-3 technical support for Citrix / XenApps server environments.
  • Monitor VDI platforms with tools such as Netscaler and ControlUP .
  • Manage and support :

    • VDI End-User Sessions

  • VDI Stack Infrastructure
  • Virtual sessions and Citrix services
  • XenDesktop Broker and Citrix / VMware application delivery
  • Apply software patches and system updates to Citrix environments.
  • Troubleshoot issues using structured problem-solving techniques and Citrix command-line tools.
  • Serve as the technical SME for Citrix / VDI-related issues.
  • Deploy and manage core Microsoft services including AD, ADFS, DNS, DHCP, WSUS, and Group Policy .
  • Create and maintain SOPs and technical documentation .
  • Ensure high levels of client satisfaction through effective communication and problem resolution.

    • Required Skills & Experience

  • 5+ years Citrix administration, including XenServer in a Production Environment .
  • 5+ years Microsoft Windows Server & Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.).
  • 5+ years in Citrix / VDI design and architecture .
  • 5+ years providing Tier 1 - Tier 4 support .
  • Strong expertise with Citrix XenDesktop, XenServer, VMware, and Citrix App Layering .
  • Proficiency with Citrix command-line commands and knowledge of Citrix Ports.
  • Excellent communication (written & oral) and team training skills.
  • Proven problem-solving skills with ability to troubleshoot in critical environments.

    • Preferred Skills

  • Citrix Administration Certification .
  • Experience planning and executing large-scale infrastructure implementations .
  • Ability to develop and refine processes in a dynamic VDI environment.
  • Strong collaboration and leadership abilities.

    • Education

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Equivalent professional experience may be considered.

    • Interview Process

  • 2 Rounds - Both via Zoom (video required).
  • Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.

    • Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans.

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