Manager, Care Management

About Us

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Profile

JOB SUMMARY:

The Manager of Care Management (MCM) is accountable for the operational management of an assigned area for assisting the Admin Director of Care Management with human resource, quality, and financial management of assigned area. The MCM oversees implementation of care management functions in assigned area. The MCM serves as a clinical leader and resource in care management. This manager assists the Admin director with the implementation of plans and policies, and adherence to standards. The MCM assists with evaluation and reports relevant to achievement of goals. The MCM provides oversight to ensure area staff utilization patterns are congruent to standards. The MCM has the authority to make operational and human resource decisions relevant to his or her assigned area as long as decisions are consistent with Harris Health policies, standards, and other approved guidelines.

The MCM is responsible for facilitating an environment that supports professional practice and empowers staff to provide safe, effective, compassionate, and efficient care in collaboration with all health care disciplines. The MCM ensures compliance with standards established by professional organizations; national, state, and local regulatory agencies; and institutional policies and procedures. The MCM is accountable for practice that upholds high standards of integrity and ethical behavior. The MCM mentors others, role models professionalism, and participation in activities such as professional organizations.

MINIMUM QUALIFICATIONS:

Education/Licensure/Specialized Training:

a. Education:
i. Graduation from an accredited School of Nursing with a bachelor's degree in nursing required. Master's degree in nursing or related field is preferred.
OR
ii. Graduation from an accredited school of Social Work with a master's degree in social work.

b. Licensure/Certification:
i. Licensed to practice nursing in the State of Texas.
ii. Related specialty certification required within two years of employment.
OR
iii. Licensed Master Social Worker (LMSW) - minimum
iv. Licensed Clinical Social Worker (LCSW) - preferred
v. Related specialty certification required within two years of employment.

Work Experience: Three (3) years of work experience in clinical case management.

Management/Experience: Two (2) years related management/leadership experience is required.

SPECIAL REQUIREMENTS:

Communication Skills: Above Average Verbal (Heavy Public Contact); Exceptional Verbal (e.g., Public Speaking); Writing /Composing: Correspondence / Reports

Other Skills: Analytical; Design; Medical Terms; PC; Statistical; Word Proc

Work Schedule: Weekends; Holidays; Flexible; Travel; On Call

Program Description

Harris Health System's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Management