Analyst, Implementation

divh2Webster Bank Analyst Onboarding / h2pIf youre looking for a meaningful career, youll find it here at Webster. Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Websters values, these set us apart as a bank and as an employer. / ppCome join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! / ppAs an Analyst on the Implementation team, you will lead the onboarding of mid-size employer clients for Health Savings Accounts (HSAs) and spending account products, including Flexible Spending Accounts (FSAs), Commuter Benefits, Health Reimbursement Arrangements and Dependent Care. You will manage the multiple types of implementations, including new clients, renewals, partner transitions, as well as HSA bulk transfers, while ensuring accurate setup, data integration, and client satisfaction. This role requires strong project management, technical testing, and consultative skills to deliver high-quality execution. This is a remote-only position with no travel to client sites required. / ppKey responsibilities for the role include : / pulliLeading onboarding for HSA and spending account products, guiding clients through plan design and configuration. / liliConducting training sessions and providing consultative support throughout the implementation lifecycle. / liliDeveloping and maintaining detailed project plans with client sign-off at key milestones. / liliCoordinating internal and external stakeholders to ensure timely and accurate execution. / liliConducting EDI / SFTP file testing for enrollment and funding files and communicating results to vendors, clients and internal teams. / liliFacilitating bulk HSA transfers and spending account rollovers as applicable. / liliManaging annual renewals for spending account clients. / liliSupporting transitions between partner relationships, ensuring continuity and data integrity. / liliMaintaining accurate documentation and project tracking across multiple concurrent implementations. / liliProviding proactive communication and status updates to employer clients and internal stakeholders. / li / ulpKey skills / experience qualifications for the role include : / pulli2+ years of experience in benefits administration, implementation or related field required. / liliHigh school diploma / GED required; Bachelors degree in Business, Healthcare Administration, or related field preferred. / liliExperience with EDI file testing and data integration strongly preferred. / liliProficiency in Microsoft Office Suite / liliExperience with CRM or implementation tracking tools required. / liliStrong organizational skills and ability to manage multiple projects simultaneously. / liliExcellent written and verbal communication skills, with a customer-first mindset. / liliAbility to work independently and collaboratively in a fast-paced, remote environment. / liliNo task is too small attitude, with a passion for service excellence and an eagerness to learn. / li / ulpThe estimated salary range for this position is $50,000 to $55,000. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. / ppWebster Financial Corporation and its subsidiaries (Webster) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and / or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law. / p / div