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Front Office Medical Receptionist
Front Office Medical ReceptionistNPA WorldWide • Allentown, PA, US
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Front Office Medical Receptionist

Front Office Medical Receptionist

NPA WorldWide • Allentown, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job description :

A confidential healthcare organization is seeking a dependable and professional Front Office Medical Receptionist to support daily operations in a busy clinical environment. This role is the first point of contact for patients and requires exceptional communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.

Position Overview

The Front Office Medical Receptionist ensures a welcoming patient experience while managing essential administrative duties such as check-in / check-out, appointment scheduling, insurance verification, and payment processing. This position is part of a collaborative healthcare team and supports overall clinic workflow and patient satisfaction.

Key Responsibilities

  • Greet and check in patients; maintain smooth patient flow
  • Answer and route phone calls professionally
  • Use scheduling systems to schedule, reschedule, and confirm appointments
  • Receive referrals and contact patients for scheduling needs
  • Verify patient identification and insurance coverage
  • Provide patients with visit information, required forms, and estimated charges
  • Collect and record copays, coinsurance, deductibles, and outstanding balances
  • Maintain accurate and up-to-date patient records and demographics
  • Process, scan, and organize documents and medical records

Qualifications :

  • High school diploma or GED required
  • MediClear or equivalent HIPAA certification (required)
  • Strong communication and active listening skills
  • Excellent organization and time management abilities
  • Ability to multitask in a fast-paced environment
  • Proficiency with office software (e.g., Microsoft Office, Teams)
  • Comfortable learning and using scheduling systems and EMR platforms
  • Professional appearance, strong work ethic, and commitment to confidentiality
  • Ability to work independently and as part of a team
  • Why is This a Great Opportunity :

  • Competitive compensation
  • Medical, dental, and vision insurance
  • 401(k) with employer contribution
  • Paid time off and paid holidays
  • Supportive, team-focused work environment
  • Salary Type : Hourly

    Salary Min : $ 18

    Salary Max : $ 26

    Currency Type : USD

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