Patient Authorization Representative

Patient Authorization Representative

As a Patient Authorization Representative, you will be responsible for:

• Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
• Verifying insurance and entering insurance benefits information into the CareConnect system prior to appointments
• Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
• Informing patients of their financial responsibility
• Answering a busy phone system
• Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $30.47 - $47.85 Hourly

Qualifications: We're seeking a flexible, customer-focused, detail-oriented individual with:

• Experience with pharmaceutical/medical insurance verification and authorization
• Excellent communication, interpersonal, organizational, prioritizing and analytical skills
• Working knowledge of third-party payor verification terminology
• Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
• Computer proficiency with Word, Excel, and CareConnect system
• Experience with medical office procedures, including scheduling appointments

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.