Technical Support EngineerVirtualVocations • Lake Worth, Florida, United States

Technical Support Engineer

VirtualVocations • Lake Worth, Florida, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Technical Support Engineer (Oracle).

Key Responsibilities

Provide post-launch technical support, including troubleshooting and user training

Respond to technical inquiries and coordinate with the development team for complex issue resolution

Create operational documentation and optimize support processes to enhance customer satisfaction

Required Qualifications

Bachelor's degree or above with 2+ years of technical support or operations experience

Familiarity with Java applications and databases

Proficient in Linux commands and capable of independent log analysis and performance monitoring

Knowledge of basic operations and experience with cloud services (AWS / Azure) is a plus

Strong customer service orientation and ability to work under pressure

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Technical Support Engineer • Lake Worth, Florida, United States

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