Collections Specialist

Yooz builds SaaS tools that help finance teams automate invoice processing. Our platform is used by 600,000+ users in over 50 countries.

We’re growing our U.S. team and looking for a Collections Specialist to help us manage our accounts receivable.

What you’ll do :

Cash collection activities:

• Reach out to clients with overdue invoices, update the accounting comments and create Salesforce activities

• Reach out to new clients at a predeterminate rate and follow the process in place

• Reach out to the biggest balances and partners with overdue invoices before they reach 14 days of delay

• Analyze and handle payment disputes up to disconnections

• Communicate to the accounting payment notifications

• Reach out to clients to help accounting reconcile the payments to the invoices

• Participate in cash collections meetings by establishing a list of clients with unpaid invoices to discuss

• Submit bad debt to collection agencies and follow up with collection agencies

• Inform the Accounting team of the bad debt that must be recorded as lost

• Review AR aging schedule, estimate part of customers' bad debt balances that is eligible to provision, and indicate context

Internal and external requests:

• Perform customers and Sales team cases related to cash collections

Various administrative tasks:

• Answer inbound calls from accounting phone line

What you’ll need

• Previous experience in collections activities.

• Solution‑oriented

• Salesforce experience

• Strong customer focus

• Good communication skills

Speaking French is a big asset for this role.

What you’ll get

???? Security from day one

• Base salary + performance-based bonus

• 401(k) with employer match

• Health, dental, and vision coverage starting your first full month

• Life insurance, short- and long-term disability

• Paid parental and sick leave

???? Time to recharge

• Generous paid time off + 11 paid holidays

• Free monthly lunches, happy hours, and wellness classes

• One paid day a year to volunteer (“Yooz Cares Day”)

???? Room to grow

• Internal mobility: 40% of employees changed roles or were promoted last year

• Company-wide performance trips (“Yooz Achievers Klub”)

• Regular offsites, learning sessions, and cross-team events

???? Extras that make a difference

• Pet insurance

• Employee discount program

At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer-centric ambition. We foster a culture of innovation and prioritize our people — empowering every team member to grow, connect, and make a meaningful impact.

We’re a dynamic, international team that thrives on startup energy — without the layers of big tech bureaucracy.

Diversity & inclusion

Yooz is an equal opportunity employer. We value diversity and create a welcoming environment for people of all backgrounds. If you need accommodations during the hiring process, just let us know — we’re happy to help.

???? Ready to apply? Let’s talk.