Technical Support Engineer

A company is looking for a Technical Support Engineer - Hosting Operations to provide support for application installations, upgrades, and maintenance across hosted environments.

Key Responsibilities

Perform application installations, upgrades, and configuration across customer environments

Monitor and manage CI / CD pipelines, troubleshooting deployment failures and maintaining documentation

Provide L2 / L3 technical support for hosted applications, participating in on-call rotations for incident response

Required Qualifications

3+ years of experience in technical support, hosting operations, or application support roles

Experience deploying and supporting enterprise applications

Strong troubleshooting skills across application, server, and networking layers

Familiarity with Windows / Linux server environments

Understanding of change management and release processes