Banquet Server | Dr. Phillips Center for the Performing Arts

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly rate of $8.98 + Tips

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until September 30, 2024

About the Venue

We believe a performing arts center should be more than a beautifully designed building. We believe in creating experiences that educate as much as entertain. And we believe in inspiring creativity with programming our entire community can enjoy.

We believe in making the arts accessible to people from all walks of life—all over the world. And we invite you to join us on this journey.

To support our vision, Arts For Every Life, Dr. Phillips Center for the Performing Arts has become a hub for the best international, national and local artists, for community outreach and for arts education.

Our two-block downtown Orlando destination includes:

• Walt Disney Theater
• Steinmetz Hall
• Alexis & Jim Pugh Theater
• DeVos Family Room
• Other stunning spaces, perfect for private events
• Seneff Arts Plaza
• Our AdventHealth School of the Arts
• Judson's

Since opening the arts center in 2014, we’ve even been named one of Travel + Leisure magazine’s “25 New Tourist Attractions Worth Adding to Your Bucket List” and one of Southern Living magazine’s “50 Best Places in the South Now.”

So from ballet to Broadway, comedy acts to kids’ shows and educational programs to outdoor festivals, you’re always in for an amazing experience—here at the arts center.

Responsibilities

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray.
• Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times
• Perform safe work by helping to provide a safe and clean work environment.
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
• Ability to work a flexible schedule, including nights, weekends and select holidays.
• Must be detail oriented to ensure that work is accurate and complete.
• Ability to mutli-task.
• Ability to handle and move objects.
• Must have a customer-focused, positive and professional attitude.
• Ability to read with oral and written communications skills in the English language.
• Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
• Must be able to stand for extend periods of time.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance.
• Responsible for server scheduling
• Responsible for end of night closing duties
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

Qualifications

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
• Must be at least eighteen years of age to serve alcoholic drinks.