Spanish Speaking Customer Service Representative

A company is looking for a Customer Service Representative (Spanish Speaking) to join their dynamic team.

Key Responsibilities

Answer daily telephone calls from members, providers, and other stakeholders

Collect information from members / providers and provide general status updates

Document all calls into the customer service module and assist with member outreach communications

Required Qualifications

Must be fluent in Spanish (speaking only is acceptable)

High School Diploma or GED

Experience using Microsoft applications such as Word, Excel, and Outlook

Experience working in customer service

One year of related experience and / or training, or an equivalent combination of education and experience