JOB SUMMARY
The Beverage Server is responsible for the preparation and responsible serving of both alcoholic and non-alcoholic beverages to guests. You will work in the bar area as well as the service bar and dining room, following the Ruby Tuesday recipes and standards. This position plays a crucial role in providing an exceptional experience for our guests while meeting sales performance objectives set by management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Set up the bar in line with company policies, procedures, and brand standards.
- Ensure a clean bar by properly disposing of trash, and empty glasses, and maintaining overall cleanliness.
- Stock all necessary liquors, beers, wines, mixes, garnishes, glassware, and miscellaneous supplies.
- Deliver a great guest experience by following the CHARM service model.
- Strive to meet or exceed sales goals to maintain Bar Tuesday Status.
- Learn and master beverage recipes to effectively explain offerings and make recommendations.
- Uphold exceptional standards of beverage quality.
- Prepare and serve drinks in accordance with proper food handling and serving techniques, as well as alcohol awareness regulations.
- Promptly notify management regarding any incidents related to excessive alcohol consumption or guest impairment.
- Process guest checks and payments while adhering to cash handling and credit card procedures.
- Report all tips following company policy and IRS regulations.
- Maintain a professional and positive attitude while communicating with guests and team members.
- Serve alcoholic beverages in accordance with Ruby Tuesday's Responsible Serving Statement Policy.
- Undertake additional responsibilities as assigned.
QUALIFICATIONS
Must be at least 21 years of age.High School Diploma or equivalency preferred.No prior experience required, but a passion for guest service is essential.Ability to prepare mixed drinks and other beverages correctly.Understand and comply with federal, state, and local regulations regarding food handling and alcohol service.Capable of processing cash and credit card transactions per established policies.Proficient in operating a computer, calculator, and other relevant equipment.Detail-oriented with strong organizational and time management skills.Possess effective listening and communication abilities.Willingness to work a flexible schedule, including nights, weekends, and holidays.Able to thrive in a fast-paced environment while remaining adaptable.PHYSICAL REQUIREMENTS
This position requires regular attendance, the ability to stand or walk for extended periods, and may involve lifting and carrying items up to 50 lbs. You should also be comfortable dealing with temperature fluctuations and frequent hand immersion in water and cleaning solutions. This role necessitates specific vision capabilities, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.