Clinical Scheduler

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.

• To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.
• To discharge care plans as patients discharge from Home Health
• To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.
• To key in the frequency into Kinnser Wellsky as the nurses communicate them by email.

This a Full time M-F 8am to 5pm onsite position in Dallas

Duties and Responsibilities:

• To communicate with the RN’s when a ROC is needed and follow up for timely completion.
• To communicate with the RN’s when a supervisory visit is required.
• To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.
• To maintain the weekend report and assign the proper on-call nurse for each assigned territory.
• To maintain the territory map and make corrections/adjustments as needed.
• To schedule the Home Health Aides as requests are made for them by the RN Case Managers.
• To schedule the Social Worker as requests are made for them.
• To report scheduling issues and concerns.
• To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Skills and Education:

• A basic knowledge in healthcare setting is a plus.
• Excellent customer service skills a must.
• Home Health and Scheduling experience a plus.
• Must be organized, assertive, customer service driven, computer savvy.
• Education: High School Diploma