Server

SERVERS – RESTAURANT AND BAR

Provide food and beverage service to guests in a timely, efficient and friendly manner

Job Tasks

• Sets up station and performs assigned side work
• Greets guests within 30 seconds upon seating
• Suggests and serves beverages from the bar
• Informs guests of specials and menu changes
• Make recommendations you genuinely feel your guests will enjoy
• Takes food and beverage orders. Informs chefs or bartenders of special requests.
• Places orders from POS system to appropriate food and beverage stations
• May ice glasses, add garnishes or other ingredients
• Serves food and beverages in a timely and friendly manner
• Checks back to ensure guests satisfaction. Replenishes beverages, rolls, butter as needed
• Removes empty plates, glasses, etc as required after each course
• Consistently follows all revenue control procedures
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all bills
• Presents bills to guests
• Handles all cash, credit card and checks as prescribed by standard operating procedures
• Keeps assigned tables, internet café area and waitress station areas clean at all times
• Advises supervisor of complains as they occur
• Attends staff meetings as required both pre shift and other
• Consistently complies with all state, local and restaurant laws / policies relating to the service of food and alcohol
• Is familiar with all menu and beverage items and can answer guests questions.
• Is familiar with other restaurant functions and services and can answer guests questions
• Suggests and serves dessert, coffee and after dinner drinks
• Thank guests for their visit and invite them to return
• Performs clean up and closing duties as assigned
• Be ready and willing to assist fellow servers when necessary
• Be ready and willing to assist busperson with clearing and setting tables
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant
• Rotates shifts in cashier and internet café areas

Reports to : Restaurant Manager if serving restaurant guests

Bar Manager if serving bar guests

Supervises : No supervisory duties

Qualifications :

count change and work a cash register & POS system

weighing up to 20 to 25 pounds

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