Learning Program Facilitator

Learning Program Facilitator

Location : Las Vegas NV (100% onsite)

Employment Type : Direct Hire

Industry : Property Management

Work Environment : Corporate / Non-Field Training

Team Structure : Team of 4 (expanding from 3)

Position Summary

A Fusion client in the property management space is seeking a Learning Program Facilitator to serve as the primary subject matter expert (SME) and facilitator for non-field training programs. This role focuses on onboarding upskilling and role-based training for corporate and operational employees such as Leasing Specialists Resident Managers and customer-facing teams.

This position is highly facilitation-focused with most training delivered virtually via Microsoft Teams. The facilitator will identify training gaps reinforce learning and work closely with design and learning partners to ensure materials are accurate effective and aligned to business needs.

Key Responsibilities

Facilitate onboarding upskilling and role-based training through virtual and limited in-person sessions

Serve as the SME and lead facilitator for assigned training programs

Deliver live instructor-led sessions via Microsoft Teams and virtual classrooms

Identify knowledge gaps and skill deficiencies through observation feedback and learner performance

Facilitate simulations coaching sessions and skills practice to reinforce learning

Partner with onboarding HR and functional leaders to support new-hire readiness

Collaborate with instructional design teams to review update and make minor adjustments to training materials

Maintain and update training documentation using tools such as Adobe and Canva

Track attendance assessments and completion in the Learning Management System (LMS)

Prepare training summaries insights and recommendations for leadership

Required Qualifications

4 years of experience facilitating training programs (virtual and / or in-person)

Strong experience facilitating training for customer-facing or operational roles

Proven ability to build or significantly contribute to training programs

Experience identifying training gaps and recommending improvements

Comfort delivering training virtually to diverse audiences

Experience working with LMS platforms

Proficiency with Microsoft Office; working knowledge of Adobe and Canva

Strong communication presentation and facilitation skills

Nice to Have

Property management leasing or resident services industry experience

Experience working alongside instructional design teams

Familiarity with adult learning principles or formal facilitation frameworks

Key Skills

Experience Working With Students,Communication skills,Classroom Experience,Data Collection,Adult Education,Meeting Facilitation,Calculus,LMS,Teaching,Training & Development,Exercise Planning,Remedy

Experience : years

Vacancy : 1