Biomedical Field Service Technologist

Job Description

Job Description

Steris partners with healthcare and life science organizations around the world to advance safety and health through innovative products and services. Join us to keep critical medical equipment running at its best.

Role Overview

As a Biomedical Field Service Technologist , you’ll work remotely and directly with customers—most often inside hospital settings—to diagnose, repair, and maintain a variety of medical devices from STERIS and other manufacturers. You’ll operate independently day to day, backed by a responsive team when you need support. This role supports customers across an assigned territory, and candidates must reside in Oregon.

A Day in the Life

• Triage service requests, set your own schedule, and travel to hospital sites across your territory.
• Perform preventative maintenance, troubleshoot issues, complete repairs, and execute field upgrades and equipment installations.
• Document work thoroughly using digital tools to meet regulatory and compliance requirements.
• Collaborate with Technical Support, Engineering, and Service Contract Management to escalate complex issues and resolve them efficiently.
• Present customers with repair options and pricing; partner with Sales (with leadership support) to elevate customer experience and identify revenue opportunities.
• Provide coverage to multiple locations within the territory based on service agreements and customer priorities.

Who Thrives in This Role

People with hands-on mechanical experience often excel here, including backgrounds such as :

What You’ll Bring

What We Offer