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Website Operations Manager (Morris Plains)
Website Operations Manager (Morris Plains)Coda SearchStaffing • Morris Plains, NJ, United States
Website Operations Manager (Morris Plains)

Website Operations Manager (Morris Plains)

Coda SearchStaffing • Morris Plains, NJ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our client's Digital Marketing team is hiring a Website Operations Manager to join their staff.

This position will be a cross-functional role, working across the marketing and IT departments to help with website planning and process.

Must be able to work onsite in a hybrid capacity (3 days per week).

ESSENTIAL DUTIES

  • Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
  • Partner with the business analyst to define and write detailed user requirements for the development team
  • Review and test functionality against requirements prior to new features being published
  • Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
  • Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
  • Identify data driven decisions through analytics and testing
  • Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime

QUALIFICATIONS

  • Strong communication skills and ability to coordinate projects cross functionally
  • The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
  • Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
  • Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
  • Experience with Google Analytics 4 to inform decisions is strongly preferred.
  • Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
  • Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management

    • EDUCATION and ADDITIONAL EXPERIENCE

  • Bachelor's Degree required; MBA or relevant Masters Degree preferred
  • 5-8 years of experience in leading / managing website development in a large cross functional team environment
  • Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
  • Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
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