Social Security Disability Case Manager

Description:

Helping people through some of the hardest moments of their lives takes more than skill—it takes heart, follow-through, and a deep sense of purpose. At Hensley Legal Group, we’re looking for a case manager who wants their work to truly matter. In this role, you’ll guide clients through the social security disability process with clarity, compassion, and consistency, ensuring they feel supported every step of the way. If you’re energized by meaningful work and motivated by making a real difference, this could be the role you’ve been waiting for.

Who We Are

Hensley Legal Group is a mission-driven law firm built on one simple belief: leave people better than we found them. Every day, our team supports individuals navigating life-changing challenges related to social security disability claims. We understand that behind every case is a person who needs answers, advocacy, and reassurance. Our culture is collaborative, people-first, and rooted in service—to our clients and to each other. When you join our team, you become part of a group that values integrity, accountability, and impact.

What You'll Do

As a case manager, you will serve as the primary point of contact for clients, answering questions, providing updates, and ensuring nothing falls through the cracks. You’ll project-manage each social security disability case from start to finish, keeping timelines on track and resolving delays before they become roadblocks. Your day-to-day work will include maintaining detailed case notes, documenting all client communication, and tracking tasks with precision. You’ll gather and submit critical documentation, obtain evidence to support claims, and assist attorneys by preparing files for hearings and flagging any developments or concerns. You’ll also stay on top of appeals and updates, helping move each case forward with purpose and care.

Who You Are

You’re someone who thrives on organization and follow-through. You understand how important clear communication is. You bring empathy to your conversations and confidence to your work, knowing that your role in the social security disability process can change outcomes—and lives. You enjoy being the steady, reliable presence clients can count on, and you’re comfortable juggling multiple cases while keeping details straight.

You Bring

You have a high school diploma or GED, and while a college degree or prior paralegal or case management experience is preferred, what really sets you apart is how you work. You demonstrate strong project and time management skills, exceptional attention to detail, and excellent written and verbal communication. As a case manager, you show initiative, think critically, and approach challenges with a problem-solving mindset. You’re comfortable handling sensitive conversations, resolving conflict professionally, and managing the moving parts that come with social security disability cases.

Why You’ll Love It Here

This is an in-office role based in Fishers, Indiana, with a flexible schedule centered around core hours. Once training is complete and performance expectations are met, there may be an opportunity to work from home one day per week. Beyond flexibility, we offer a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k), paid parental leave, and even a pet benefits program. Most importantly, you’ll love being a case manager here because your work has visible impact. Every file you organize, every client you reassure, and every social security disability case you help move forward reinforces why this work matters.

Ready to Apply?

If you’re ready to bring your skills, compassion, and attention to detail to a role that truly makes a difference, we’d love to hear from you. Click to upload your resume and cover letter - special consideration will be given to applications with a cover letter - and we’ll be in touch within 24–48 hours. Apply today and take the next step in a case manager role where your work helps people move forward with hope.

Requirements: