Family Service Assistant

Summary Statement

An incumbent in this class assists and supports the case management function by providing clerical assistance and routine services to clients such as transportation and appointment scheduling.

Essential Functions

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Schedules appointments for clients and transports to required location (hospital court therapy session) provides coaching and assists client; provides support and encouragement to obtain desired outcome.
• Provides office and telephone coverage in absence of case manager and refers problem to appropriate party.
• Visits clients in a variety of environments such as home school observing behavior and reporting to Case Manager.
• Prepares and maintains a variety of records and forms required by case manager to provide the necessary services to the client.
• Monitors behavior of child and parents on parental visits and insures safe interaction.
• May interview and obtain basic information from clients such as dates of birth or social security numbers of family members.

Job Requirements

JOB REQUIREMENTS for Family Service Assistant I

Applicants must have education training and / or experience demonstrating competence in each of the following areas :

Additional Posting Information

The State of Delaware recognizes the value oftelework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delawares Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Telework / AWS is available upon successful completion of probation and recommendation by supervisor.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicableterms and conditions of employment in accordance with Title 29 Chapter 59 and Title 19 Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Pre-employment Drug Testing : Upon a conditional offer you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check : A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

As a condition ofhire you must possess a valid drivers license (not suspended revoked or cancelled or disqualified from driving).

Benefits

To learn more about the comprehensive benefit package please visit our website at Process

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.

Key Skills

Children Activity,Advertisement,Customer Support,Adobe Photoshop,Filing,Adobe

Employment Type : Full-Time

Experience : years

Vacancy : 1