Technical Marketing Engineer (Agent Development)

Technical Marketing Engineer (Agent Development)

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role

Glean is seeking a Technical Marketing EngineerAgent Development to build agents for customers' support and sales teams to deliver real business ROI through concrete workflows. We are looking for someone with hands-on experience building agents and deep understanding of the workflows, systems, and methodologies that are commonly used for support and / or sales teams.

At Glean, we believe AI agents are the next generation of appsworking alongside and on behalf of users to get high-value work done with full enterprise context. Building these agents requires both an understanding of what's possible with AI and how businesses operate. This combination of technical and domain expertise is what will help organizations accelerate their path to agent adoption.

We're looking for someone who has been hands-on building agents that transform businesses. You'll play a key role in building ready to use agents and bring these to our users through a variety of content, demos, events, and training. Reporting line : This role reports to the Head of Solutions Marketing.

You will :

• Build and scale agents that transform how sales and / or support teams operate, driving adoption through enablement and training
• Understand the way of working, processes, common tools, and data sources of the support and / or sales department in depth and build agents that can drive concrete business impact
• Cultivate relationships with agent builders, admins, users, and sales / support leaders, capturing their feedback and turning them into actionable insights that deepen trust and adoption of Glean Agents
• Represent Glean at conferences and events showcasing real-world agents, explain how they work, how to build them, and the business impact

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