Manager, Quality Assurance

Manager, Quality Assurance

Launch Your Career with Cook Systems

Since 1990, Cook Systemsa certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you'll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trustand in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary : Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes. Ensures products, applications, and systems comply with established quality standards and meet customer requirements. Champions quality principles in business and IT processes through training, communication programs, and team activities.

Responsibilities :

• Develop and implement quality processes and principles in software and IT development.
• Ensure execution of quality methods and procedures.
• Analyze best-in-class processes and establish customer satisfaction metrics.
• Research, develop, and implement testing methods and procedures.
• Monitor and report on product defects and quality standards compliance.
• Lead and facilitate training, meetings, and communication programs related to quality principles.
• Act as a project leader and subject matter expert on multiple complex projects.
• Mentor and manage supervisors, project leaders, and technical staff.
• Report to senior-level management on quality assurance activities and outcomes.

Required Skills :

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At Cook Systems, you're not just an employeeyou're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems.