Senior Analyst, Business Process Solutions

Business Process Analyst

Analyze business processes and assist in identifying areas for improvement to enhance customer and client experience.

Provide support in process improvement initiatives under the guidance of senior team members.

Collect and analyze performance data to evaluate customer and client satisfaction.

Collaborate with team members on project tasks to ensure successful execution.

Document process changes and improvements for future reference.

Communicate process-related insights and recommendations to stakeholders.

Learn and apply process optimization methodologies effectively.

Stay informed about industry trends related to customer experience.

Bachelor's degree in a relevant field or equivalent combination of education and experience.

Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role.

Proven experience in business process services and data analysis.

Proficiencies in data manipulation and interpretation.

Experience using SharePoint and Microsoft's Power Platform.

A continuous learner who stays abreast with industry knowledge and technology.

Location - Employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week.

DXC Technology Company (DXC) is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.