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Mailroom Coordinator
Mailroom CoordinatorAston Carter • Naperville, IL, US
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Mailroom Coordinator

Mailroom Coordinator

Aston Carter • Naperville, IL, US
[job_card.variable_days_ago]
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  • [job_card.permanent]
[job_card.job_description]

Enrollment Mailroom Specialist

The position requires working from 8 AM to 5 PM in a dynamic and fast-paced environment. The role involves using various technologies including document scanning systems and Microsoft Office tools to ensure efficient processing and accurate reporting.

Qualifications :

  • Experience in mailroom operations or handling high-volume incoming mail.
  • Proficiency in Microsoft Excel for tracking and reporting.
  • Strong organizational skills with attention to detail.
  • Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.
  • Familiarity with document scanning systems and workflow distribution processes.
  • High level of integrity and confidentiality when processing customer data.
  • Ability to work independently and meet deadlines with minimal supervision.

Job Description :

We are seeking a detail-oriented Enrollment Mailroom Specialist to efficiently manage and process enrollment mail for various programs and associated products. This role involves handling high-volume incoming mail, ensuring accurate tracking, and maintaining compliance.

Responsibilities :

  • Sort and organize enrollment mail for multiple programs and associated products.
  • Batch enrollment forms into groups, assign batch numbers, and maintain accurate tracking in Excel.
  • Scan enrollment documents into appropriate formats such as PDF or Images.
  • Distribute scanned batches to processing teams for data entry.
  • Handle enrollments containing credit card information in compliance with standards.
  • Manage unacceptable payment methods by returning them to the sender.
  • Research and process checks with incomplete information, matching checks to customer accounts.
  • Log unassociated checks in a tracker and coordinate with Marketing for customer follow-up letters.
  • Track and process other customer correspondence by scanning and routing to appropriate vendors.
  • Maintain accurate documentation and reporting for all mail-handling activities.

    • Job Type & Location :

    This is a Permanent position based out of Naperville, IL.

    Pay and Benefits :

    The pay range for this position is $20.60 - $20.60 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)

    • Workplace Type :

    This is a fully onsite position in Naperville, IL.

    Application Deadline :

    This position is anticipated to close on Jan 6, 2026.

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    Mailroom Coordinator • Naperville, IL, US

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