Desktop Support Technician

On-Site | Batavia, OH

• Position Overview :

We are seeking a Desktop Support Technician to provide full-time, on-site IT support for a large warehouse and distribution center. This role requires hands-on technical expertise, strong troubleshooting skills, and the ability to manage a wide range of IT equipment and systems. The ideal candidate will have at least 2 years of end-user support experience, a proactive attitude, and a desire to grow in an IT career.

• Key Responsibilities :
• Provide daily on-site IT support for warehouse operations, ensuring uninterrupted technology services.
• Image, configure, and manage PCs, laptops, desktops, and related hardware.
• Configure and support RF scanners, printers (desktop and label), and specialty hardware such as mobile PC carts.
• Manage asset inventory of IT equipment, including ordering and tracking peripherals, cables, and monitors.
• Administer badge systems, including adding, removing, and creating employee ID badges.
• Support scanner locker systems and logistics technology deployments.
• Troubleshoot and resolve hardware / software issues in a Windows environment.
• Provide remote IT support for additional warehouse locations in the region.
• Participate in lifecycle refresh projects, including configuration and deployment of new RF scan guns.
• Handle in-person support requests and service tickets, ensuring timely resolution.
• Act as the primary technical resource on-site, managing workload independently.
• Required Skills :
• Strong desktop troubleshooting and hardware support experience.
• Proficiency with Windows and enterprise-level environments.
• Experience with imaging, deployment, and asset management.
• Ability to support RF scanners, printers, and mobile devices.
• Excellent communication and customer service skills.
• Self-directed, resourceful, and able to work independently.
• Preferred Qualifications :
• Experience in warehouse or manufacturing environments.
• Familiarity with badge systems and logistics technology.
• Strong organizational skills and ability to manage multiple priorities.
• Experience Level :
• Intermediate - suitable for candidates with 2+ years of hands-on desktop support experience.
• Job Type & Location

This is a Contract to Hire position based out of Batavia, OH.

• Pay and Benefits

The pay range for this position is $20.00 - $23.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Batavia,OH.

• Application Deadline

This position is anticipated to close on Dec 16, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.