Process Redesign Lead

A company is looking for a Supporting Process Redesign Lead.

Key Responsibilities

Participate in process mapping sessions to capture current-state workflows and identify improvement opportunities

Support the development of future-state process documentation, including workflow diagrams and SOPs

Assist in pilot planning activities and deliver training for supervisors and agents adopting new processes

Required Qualifications

2+ years of experience in process improvement, operations, or business analysis, preferably in healthcare, technology, or government

Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, or related field

Strong organizational and documentation skills, with experience creating process maps or workflow materials

Familiarity with Lean, Kaizen, or Six Sigma concepts

Must be a US Citizen with the ability and willingness to acquire a U.S. Public Trust