Senior Business Analyst

Business Systems Analyst

GIA is the world's foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.

This position is located in Carlsbad, California at our corporate headquarters.

We offer competitive medical, dental, vision and matching 401-K plans. Paid vacation, sick and holidays, tuition assistance, commuter benefits.

On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks! Economic friendly services - electric vehicle charging stations on-site. Ergonomic assessments offered on-site and virtually.

Purpose Of Role

Reporting to the VP, IT Strategy, business systems analyst is responsible for the delivery, management, and implementation of applications and solutions that support GIA core business functions, employees, and business partners. This position will provide vision and solutions to leadership supporting applications such as : Salesforce, Microsoft, Jenzabar, Oracle, Auditboard, Marketo, Boomi. He / she is an advocate for business application solutions, development and configuration requirements and is responsible for the development, configuration and delivery of a comprehensive software development strategy, architecture and solutions.

GIA seeks an experienced, energetic, engaging and visionary analyst who wants to become part of an exciting, vibrant community supporting the creation and configuration of software solutions to help the organization drive positive business outcomes. The complexity of this position requires an approach that is engaging, imaginative, and collaborative, with a sophisticated ability to develop scalable, supportable, maintainable, robust, and high-performing solutions that meet our customers' requirements.

Accountabilities & Responsibilities

Strategy and Leadership :

• Serve as a key strategic advisor, collaborating with C-suite executives, senior leaders, customers, and external stakeholders to shape and drive application strategies at an enterprise level.
• Spearhead the execution of a forward-looking digital transformation roadmap, ensuring alignment with overarching business objectives and industry trends.
• Architect and champion a visionary business application ecosystem strategy that enhances customer experiences, optimizes employee workflows, and future-proofs enterprise operations.
• Provide oversight for the full product lifecycle of technology solutions, from inception to deployment, ensuring market differentiation and long-term business value.
• Drive organizational transformation through modernization, enterprise-wide integration, and cutting-edge technologies.
• Collaborate with executive leadership to shape investment strategies, define application technology priorities, and align initiatives with evolving business demands.
• Establish governance frameworks to ensure strategic alignment, foster innovation, and promote agility in the adoption of emerging digital solutions.
• Stay ahead of industry shifts, competitive landscapes, and regulatory changes, ensuring proactive adaptation and compliance.

Operational Management :

Technical Delivery :

Technical

Relational

Industry and Business Acumen

Communication Skills :

Results Orientation :

Location Requirements :

Pay Range

$92,000 - $119,000

An Equal Opportunity Employer. All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Disclaimer : This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.