VP Technology and Operations Audit Manager

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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

OFFICE LOCATION:

Abilene, Texas, United States

SCOPE/CONTACTS:

The Technology and Operations Audit Manager is responsible for the execution of audits over Technology, Information Security, Operations, Payments (Treasury Management), and Risk Management; as well as assisting operational audit teams where necessary. The objective of this role is to ensure the Company’s internal controls are adequate by executing an audit program that is commensurate with the size and complexity of First Financial Bankshares, Inc. (FFIN) and its subsidiaries.

ESSENTIAL FUNCTIONS:

Ensure the Company’s internal audit program is effective and meets regulatory and industry standards. Manage a team of internal audit professionals, outsourced engagements, co-sourced engagement, recruit staff, lead professional development, build effective teams, and manage a budget.

• Establish strategic direction of Technology, Information Security, Operations, Payments (Treasury Management), and Risk management internal audit program.
• Monitor the key technology changes and projects, Cybersecurity program, emerging technology, and operational risk for the bank
• Report to the Chief Audit Executive with updates on the engagement schedules, external engagements, findings, and corrective actions.
• Prepare Requests for Proposals for outsourced or co-sourced internal audits, when needed.
• Liaise between the bank and external parties, such as auditors and regulators, and lead or assist with the gathering of information, scheduling, and planning of these engagements.
• Review outsourced or co-sourced audits including assessing workpapers to ensure they are of quality standards and in accordance with the department’s Methodology.
• Prepare the audit report, including the audit opinion and audit issues in a timely, clear, and concise manner.
• Monitor progress of audit issues, resolutions, and validate remediation efforts prior to closure.
• Participate in key business initiatives and proactively advise and/or provide feedback to management.
• Work as a member of a project team and cultivate a strong working relationship with the Internal Audit team and line of businesses.
• Implement integrated audit approach and data analytics within the scope of the audits (when possible).
• Supervise the audit team throughout audit engagements and ensure they are completed in a timely manner and of high quality.
• Monitor changes and trends in the Financial Industry related to technology, Information Security, Operations, Payments, and Risk Management. Also, monitor changes to regulatory guidance and expectations to adapt the audit program accordingly.
• Identify solutions for a variety of complex and unique control issues, using complex judgement and sophisticated analytical thought.
• Analyze regulatory and outsourced report findings, recommend interventions where needed, and propose creative and pragmatic solutions to risk and control issues.
• Partner with Technology Services (FTS), Treasury Management, Operations, and Information Security line-of-business managers and audit staff to develop approaches for addressing emerging issues.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company's reputation and safeguarding the company, its customers, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Actively support the Customer Service First program, support the values of the organization, and follow established policies and procedures.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor or equivalent university degree in management information system, computer science, accounting, finance, or related discipline or equivalent work experience in financial institution. (Masters preferred)
• Minimum six (6) years of progressive experience in Information Technology, Operations, Payment Systems, and Risk audit roles at a Big Four accounting firm.
• Proven technical abilities in the cyber, network administration, and artificial intelligence areas.
• Experience in banking is preferred, but financial institution experience is required.
• Strong knowledge of financial institution regulatory environments and requirements.
• Experience testing ITGC’s and SOX controls.
• Working knowledge of Workday, AS400, amongst other general operating systems and ERP platforms.
• CIA, CISA, CISSP, CISM certification is required.
• Willingness and eagerness to keep abreast of new and emerging technology trends, especially those impacting the bank (i.e., fintech).
• Experience with managing large and complicated data sets and creating meaningful analytics.
• Understanding of risks and internal controls and the ability to evaluate and opine on the design and effectiveness of controls.
• Ability to manage multiple tasks and deliver high-quality deliverables within deadlines.
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques.
• Consistently demonstrate clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Effective communication and negotiation skills.
• Ability to protect confidential information.