Principal Enterprise Change Strategist

Highmark Health

This job serves as the Principal Enterprise Change Strategist, operating at the highest level of the organization to shape and guide enterprise-wide changes by anticipating the future of work, enabling bold shifts in how we operate, and embedding sustainable change in a rapidly evolving environment. As an expert practitioner in Enterprise Change, you are responsible for strengthening change capabilities in the organization and supporting the most complex changes impacting business outcomes by leading complex, cross-functional change strategies that drive enterprise priorities forwardparticularly in areas where digital transformation, data, and AI are redefining roles, workflows, and value creation. Partnering with HR Partners, transformation leaders, and executive sponsors, you will act as a strategic advisor, integrator, and force multiplier. You will identify barriers and provide a recommended path for changing human behavior through coaching, orchestrating interventions, and providing input into mechanisms that reinforce desired outcomes, while also fostering relationships with internal partners to understand culture dynamics and barriers to change.

Architect and execute integrated change strategies and interventions for large-scale, high-priority transformation efforts by collaborating across Human Resources, business transformation teams, and senior business leaders to translate vision into aligned behavior, mindset shifts, and changes to ways of working. This includes, but isn't limited to, standing up cross-functional change networks, coaching and equipping executive leaders to visibly and actively sponsor change, creating and facilitating co-design workshops, and developing targeted interventions that address workforce readiness and change adoption.

Identifies, builds, and fosters relationships with internal stakeholders to gain a deep understanding of the business strategy and objectives, and influences and drives maturity and scalability of capabilities, practices, and frameworks for change readiness, adoption, and sustainment.

Leverages industry-best practices, strategies, and approaches to influence successful behavioral and cultural change

Incorporates modern workforce dynamics, such as AI augmentation, digital enablement, and cross-functional teaming, into change planning. This includes partnering with leaders in Technology, Data, Business Transformation, and HR to identify where shifts in skills, structure, systems, and strategies will be needed to enable transformation.

Leverages qualitative and quantitative insights, including sentiment analysis, readiness diagnostics, and stakeholder heat maps, to inform strategy, personalize interventions, and identify measures that support intended business outcomes. Partners with Human Resources, People Analytics, and other internal partners to design and track metrics, and implements meaningful ways to use the data to monitor and share progress.

Serves as a strategic partner to senior executives by advising and coaching leaders on the people dynamics of complex change (i.e., navigating resistance, shaping narratives, and creating reinforcing mechanisms for adoption) while acting as a neutral integrator across functions to surface cross-cutting risks, opportunities, and interdependencies in change efforts.

Serves as a thought partner to advise on modern approaches to transformation and innovation.

Other duties as assigned or requested.

Bachelor's Degree in Psychology, Business, or related field

6 years of related and progressive experience in lieu of Bachelor's degree

Masters degree in Industrial and Organizational Psychology, Organizational Development, Human Resources, Business, or a related field

5 years in Change Management

3 years in a leadership role

3 years in Project Management

3 years in External consulting

Experience with providers related to change management

Certification in change management from an accredited university, professional organization, or industry recognized institution

Additional certification in Organizational Development, Strategic Planning, Performance Systems, or related discipline

Analytical and Logical Reasoning / Thinking

Organizational Change Management

Oral & Written Communication Skills

Problem Solving & Decision Making

Project Management

Digital Fluency & AI Awareness

Influence and Persuasion, specifically at a senior executive level

Strategic Planning

Strategic & Systems Thinking

Performance Management

Organizational Psychology

0% - 25%

Office-based

Yes

$108,000.00 - $201,800.00