Primary Functions : Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities :
Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
Maintain logs and files as necessary regarding mortgage loan applications processed.
Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
Communicate and coordinate with originators and members, collection of documentation and information, stipulations / conditions or any other pertinent data needed to submit to underwriting and obtain approval.
Address member concerns and inquiries quickly, professionally and courteously.
Input, validate and confirm all required data into appropriate Automated Underwriting (AU) system(s) required for approval and closing.
Order items timely and accurately to ensure processing time frames are met and production standards and goals are achieved.
Respond to Quality Control and Loan Delivery requests within specified time lines as directed by each department.
Provide assistance to and help in the training of other processors as necessary.
Review processed loan packages prior to submission to ensure completeness, quality and accuracy.
Participate in seminars and other training to maintain required knowledge and skill development. Complete all required training within specified deadlines.
Act as a Team Lead within your department. Coach, train and mentor other Processors.
Expert pipeline management and meeting deadlines.
Perform other duties as assigned.
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