Customer Service Gaming Associate

Job Description

Job Description

Fall Into a New Career with Knighted! 🍂 Bring your passion! We'll teach the skills.

We're hiring Gaming Associates at Knighted, and we're looking for people who are great with numbers and thrive in a fast-paced, exciting environment. This isn't just a job, it's an opportunity to build real-world skills and start a long-term career with a company that invests in its people.

If you're a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit.

As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Location : Hayward, CA

Pay Rate : $22 - $24 per hour (Additional $2 / hour for late-night shifts)

Shifts : 4 days, 10 hours (Full-Time only, but be ready to work late hours. Weekend availability required.)

Training Schedule : M - F, 10 am - 6 pm in Livermore

Qualifications

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24 / 7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

Physical Requirements

Why Join Knighted?

Interview Process

In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows :

Initial Interview - 30 Minutes

Final Interview - 30-45 Minutes

Orientation - 3-4 Hours

Want to see the Gaming Associate role in action? Click here to watch a video and learn more!

Please note : submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov / fair -chance-act / .

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.