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Sr. Service Sales Representative
Sr. Service Sales RepresentativeVertiv Holdings • San Francisco, CA, US
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Sr. Service Sales Representative

Sr. Service Sales Representative

Vertiv Holdings • San Francisco, CA, US
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  • [job_card.full_time]
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Service Sales Representative

The Service Sales Representative is responsible for the sales of maintenance service contracts, Critical Space Services, and Professional Assessments along with Battery and Capacitor Replacements for Vertiv accounts within an assigned territory. The Maintenance services contract sales include renewals of existing contracts, sales of new contracts (equipment coming out of warranty), sales of service contracts with new equipment, and conversion of non-contract customers / existing third-party service agreements to Vertiv Services. Driving sales of the Critical Space Services and the Professional Assessments are also key responsibilities of the position. Responsible for Equipment Maintenance Contract Sales and Electrical Testing Services.

Responsibilities :

  • Pursue warranty and renewal service contract opportunities for our core products Thermal and A / C Power.
  • Conduct customer-facing sales calls to drive business and awareness of Vertiv offerings.
  • Grow our critical space business Thermal Management service contracts, Thermal upgrades and electrical testing services.
  • Assist equipment sales reps in quoting service contracts to be sold concurrently with Vertiv Thermal and Power equipment.
  • Train and mentor less experienced team members.

Minimum Qualifications :

  • Bachelor's degree in business, engineering, or related field (or equivalent combination of education and experience).
  • 8 years of relevant sales experience.
  • Excellent communication skills, both written and verbal.
  • Excellent customer service skills.
  • Ability to work and multi-task in a fast-paced environment.
  • Detail-oriented.
  • Proficient in MS Office.
  • Strong interpersonal skills
  • Strong problem-solving abilities and capable of proactive resolution of contract and product issues
  • Experience with CRM Systems
  • Ability to handle multiple tasks and priorities while meeting deadlines
  • Driver's License Required.
  • Preferred Qualifications :

  • Technical Sales and / or Service Sales experience.
  • Strong technical background and skills
  • Knowledge of UPS / Power products and Services
  • Travel :

  • 10% travel required
  • The successful candidate will reflect and embrace Vertiv's Values and Behaviors :

  • Acting Like an Owner
  • Assuming Positive intent in all employee interactions
  • Being passionate about your work
  • Challenging yourself in personal development
  • Being tireless in exceeding customer expectations
  • Assisting others to be successful as a team
  • Owning our own mistakes quickly
  • Talking with people and NOT about them
  • Creating a culture where people can be their best
  • Be self-aware and learn
  • Embrace the customer experience
  • Think and act broadly
  • Drive change and innovation
  • Leverage diversity for organization effectiveness
  • Foster collaborative relationships
  • Take intelligent risks
  • At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

    Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

    No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

    The anticipated salary range for this role in the CA locality is between $98k to $123.6k salary ranges for other geographic localities may vary. The total compensation will include a monthly sales incentive as well. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and / or participate in profit sharing, allowances, travel and / or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee's role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k.

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