Medical Assistant- Apprentice

The Medical Assistant-Apprentice, under direct supervision will learn to assist health care professionals in direct patient care while learning clinical skills to become a Certified Medical Assistant through NHA. Upon completion of the program, the MA-Apprentice will act as a liaison between the patient, the physician and other medical support staff. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Room Patients Complete Vitals per Meaningful Use Verify medications, allergies, surgical history and document properly Answer and direct calls as necessary to appropriate department or Medical Assistant. Return and document any calls as needed Assist the Medical Assistant team in facilitating questions for patients. Enter orders as per protocol for the clinical team. Diagnostic Orders, DME, Physical Therapy and Referrals Pull imaging orders for Physicians / Midlevel's Set up for injections Turn over exam rooms Stock exam rooms Run mail to front desk and log Check Physician / Midlevel's inbox Answer BAT phone Assist with tasks / urgent tasks Strictly adheres to all HIPAA rules and regulations Ability to work in a fast paced environment. Other duties as assigned Competencies Ability to navigate several software programs proficiently. Efficient problem solving and decision making skills Excellent communication, interpersonal, and conflict resolution skills Ability to type by touch Acts as a positive role model in demonstrating excellent patient care and service standards Promotes patient education Able to skillfully navigate through EPM and EHR in Next Gen, and outside health information systems such as Centricity, McKenzie Portal, etc. Has and maintains a current knowledge of orthopedic surgeries, plans of care, conditions, and terminology Able to plan, prioritize, and multi task Prioritize work load daily, weekly and monthly Excellent cultural competency skills with patients Communicate clearly, concisely and courteously via phone, email and in person