Custodial Services Crew Leader (In-House) 2nd Shift

SUMMARY

DUTIES AND RESPONSIBILITIES

• All the following duties must be performed independently with minimal support from an on-site supervisor.
• Issue daily assignments to other Custodial Services Technicians.
• Complete and track inventory.
• Tracking daily attendance information.
• Maintain and implement safety, ergonomic, and security standards per Peckham and specific building policies.
• Exemplify leadership with excellence in areas of quality, customer service, work ethic, attendance, and behavior.
• Take on some supervisory duties as needed in the absence of a supervisor for contracted duties at multiple sites.
• Train new team members in general custodial and periodic tasks.
• Use excellent interpersonal skills and directly communicate, both verbally and electronically, with customers, team members, facility managers, and Peckham staff.
• Independently resolve issues and organize tasks/schedules for the team.
• Independently lead special periodic work projects as needed. These projects include all types of carpet and hard floor care as well as other custodial projects assigned by supervisor.
• Perform quality inspections: the Crew Leader will evaluate all work completed for the contract and problem solve as required while updating their supervisor on a regular basis.
• Perform all general custodial tasks as needed.
• Arrange for maintenance of equipment.
• Assist with team meetings, including the writing of meeting agendas.
• Producing quality work in an ever-changing environment.
• Utilize a teamwork approach for all projects.
• Promote Peckham’s vision, values, and services to all customers and stakeholders.
• Responsible for handling emergency situations, including knowing Safety Data Sheets locations and use.
• Receive, implement, and deliver constructive feedback in a professional manner.
• Accept other jobs/duties as assigned, and training as needed.

MINIMUM QUALIFICATIONS

• 18 years of age or older
• High Beginning English (Reading 197-206 / Listening 192-201).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Strong soft skills, e.g., coping/stress management skills, time management skills, conflict management skills, self-starter, etc.
• Must pass and maintain background checks.
• Certified in the following Periodic categories:
  • Hard floor care
  • Carpet care
• Know how to perform all general custodial tasks with advanced independence.
• Meet minimum physical requirements of the position (see Physical Demands).
• Able to commit to a regular schedule.
• Must have reliable transportation to and from worksite.

PREFERRED QUALIFICATIONS

• High School Diploma or GED
• Basic computer skills are highly desired
• Driver’s license and own transportation (travel between sites may be required)
• Strong problem-solving skills

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; balance; climb steps; reach with arms; and use hands to grasp, hold, handle, and feel. Occasionally, tasks might require the employee to stoop, kneel, crouch, crawl, taste, or smell. The employee is occasionally required to sit. The employee will almost always lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes, airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock and vibration. The noise level in the work environment is usually moderate.