Campaign Coordinator, CRM Operations

Apply now: Campaign Coordinator, CRM Operations, location is Remote. The start date is ASAP for this long-term contract (through end of 2026) position.

Title: Campaign Coordinator, CRM Operations
Location: Remote
Start Date: ASAP
Duration: 10 Month Contract (through end of 2026)
Compensation Range: $44 / hour – $49 / hour W2

Job Description:
This role supports CRM operations with a focus on monetization and transactional campaigns, helping execute and optimize global email, push, and in-app messaging programs using Braze.

Day-to-Day Responsibilities:

• Assist with end-to-end CRM campaign management across multiple initiatives

• Build, test, QA, and deploy email, push, and in-app message templates

• Develop and configure campaigns, canvases, and journeys in Braze

• Set up audience segmentation and filtering using customer data

• Conduct user experience testing across CRM channels

• Partner with creative, MarTech, and legal stakeholders to deliver campaigns

Requirements:

• Must-Haves:

  • 2 years of CRM or campaign management experience

  • Hands-on experience with Braze (campaigns, canvases, channels, segments)

  • Basic Liquid coding experience

  • High-level understanding of audience segmentation and customer data usage

  • Experience with project management tools (Asana, Jira, Monday.com, or similar)

  • Basic HTML knowledge and ability to identify template issues

  • Understanding of CRM best practices for email and push notifications

  • Strong communication skills, critical thinking, and attention to detail

• Nice-to-Haves:

  • Media, entertainment, subscription, SaaS, or e-commerce industry experience

  • Experience supporting transactional and monetization campaigns

  • Exposure to global or multi-region CRM programs