Host

About Petit Trois

Petit Trois L’Original opened its doors in 2014 in a nondescript strip mall in Hollywood. Inspired by classic parisian bistros, it features an intimate dining counter with 21 seats and an open kitchen, Petit Trois transports diners to France with its decor and cuisine. Hailing from Burgundy, Chef Ludo brings his signature flair to classic French dishes, sourcing the best ingredients, and turning simple classics into something opulent without being overstated. Instant fan favorites include the Burgundy Escargot, the Omelette Petit Trois, a melt in your mouth soft omelette filled with boursin cheese, and the Big Mec, voted Best Burger in America in 2016 and a continued destination meal for locals and tourists alike.

The Role

Hospitality at Petit Trois is built on a foundation of teamwork. It is essential that the entire team works closely together and is aligned on creating memorable experiences for everyone they encounter, from guests, to fellow employees, to vendors, as well as the community. In this tight knit ecosystem, creating a welcoming environment for guests upon arrival and departure is one of the primary responsibilities of a host. Because they are the first and last Petit Trois team members to interact with guests, the host must have exceptional customer service skills to ensure guest satisfaction. Petit Trois is an active restaurant, which requires a great deal of foresight, planning, and organization to seat efficiently.  The host position is integral to the flow of service.  Effective communication with servers, managers, and the kitchen team, as well as an overall awareness of what is going on around you at all times, is critical to your ability to anticipate guests' needs, create memorable moments of hospitality and develop lasting relationships with first-time guests and regulars.

Preferred Skills and Experience :

• Excellent communication skills; the host position being the first point of communication in hospitality touches; PX, allergies, celebrations
• Proactive approach to problem solving-being flexible and solution oriented is key
• Ability to multitask effectively, and possess a calm demeanor in stressful situations
• A passion for food, wine, and service
• A strong sense of awareness of their surroundings and a sense of urgency
• Ability to maintain a tidy and organized station while contributing to maintaining the dining room, pass, and server stations  as a whole
• A desire to learn and grow
• Have long term goals in the service industry
• Ability to connect with new guests and maintain greatest relationships with regulars
• A strong attention to detail
• Previous experience as a Host in a restaurant with similar standards as Petit Trois
• Experience working with Opentable reservation platform
• Maintain an up to date Servsafe certification & TIPS certification.

Job Duties and Expectations :

FLSA Status : Non-Exempt

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and / or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.