Lead Technical Program Manager - Payment TechnologyJPMorgan Chase & Co. • Austin, TX, United States

Lead Technical Program Manager - Payment Technology

JPMorgan Chase & Co. • Austin, TX, United States

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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Commercial & Investment Bank - Payment Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and roadmaps to ensure on-time delivery of technology solutions
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, architecture, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

5 + years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

Utilize Jira / Confluence to include building complex dashboards, report metrics, and data repositories using HTML

Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services

Proven track record of effectively managing high-performing teams in a fast-paced, agile environment

Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

Former Engineer of Developer with some "hands to keyboard" experience

Scrum master / Agility Lead experience

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